Forum Discussion
Richcalahan
Hace 4 añosNetwork Novice
signed up for three lines of Magenta max for 47 a line. Tmobile is charging me 260$ a month
When I signed up I did it only because 3 lines for a total of 140/month sounded like a great deal. I was paying that as a sprint customer for one line. my first bill arrived and it was 260$ for one...
tomwil
Hace 4 añosBandwidth Buff
Richcalahan wrote:That looks pretty cut and dry to me. Although I was wrong about the 47/57. 57 a line would be fine. There are no other charges and ive spent over an hour with customer service trying to fix it. The third time I called they hung up on me. I'm hoping accidentally as I wasn't being rude.
It appears T-Mobile set you up with 3 individual Magenta Max single line plans, rather than just one Magenta Max plan with 3 included lines for $170.
The first line is $85 with the autopay, and the other lines are $90 each without autopay, for a total of $265.
Maybe tech level 2 support through Facebook or Twitter can get you better results.
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