Forum Discussion
WiFi 2.4 is necessary for certain devices
When the 5G and 2.4 frequencies are combined, the devices requiring 2.4 drop off the network. The only way is connecting to a 2.4 dedicated WiFi.
My dedicated 2.4 WiFi got changed to a non-dedicated WiFi. That is annoying enough but the new application does not allow me to create a 2.4 dedicated WiFi.
The old app did. The new app needs to conform to customer requirements with the ability to setup a dedicated 2.4 WiFi.
If nothing else, one option is to use a spare router in AP mode plugged into the Gateway Lan port to broadcast a separate 2.4 signal for the stubborn devices to connect to. I use a GL iNet travel router that you can pick up for abt $30 on Amazon and it works great for this purpose.
What device are you using? Have you activated Guest mode and tried connecting thru that?
I am using a Blueair Air Purifier and Blueair specifies WiFi 2.4 connectivity only.
Sorry, I meant what TM Gateway device?
TMO-G4AR Model Number JT51195F2
@atcapecod are you using the TM Internet app or the T-Life app? I have the Sagemcom gateway and use the new T-Life app and can see the 2.4Ghz band for a new SSID. Maybe try the T-Life app? Also, try setting the new/static 2.4Ghz SSID, save it, then reboot the gateway and see if the setting holds.
Let us know if this works; it might help someone else.
Scroll down the discussion list and find the post "splitting 2-4 and 5g" and that may help. I cannot believe how pathetic the TM help section is.
I already split it with the old app. The new app does not provide that feature. This is an App issue. The developers must be living in a cave out of touch with the real world.
The T-Life app lets you choose but does not save the setting.
Got it! Thanks for your help.
