Forum Discussion

jessdaniella

Newbie Caller

3 years ago

Corporate ?

fireguy_6364

Modem Master

3 years ago

the primary call in agents are in the Philippines..they would be the tier 1 support that is mentioned under my original post.

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?","id":"message:10548","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:142558"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:10548"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10548"},"body@stripHtml({\"truncateLength\":200})":" Is there any office located in the US? or are the corporate offices located in the Philippines ? I have been having an on going issue with this company and I just keep being transferred to people in ...","body@stringLength":"402","rawBody":"

Is there any office located in the US? or are the corporate offices located in the Philippines ? I have been having an on going issue with this company and I just keep being transferred to people in the Philippines. Nothing against them, but they have royally screwed me and I am getting ready to pursue legal action. How is it that I cannot speak to one person here? I do not understand ?

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"},"Conversation:conversation:10548":{"__typename":"Conversation","id":"conversation:10548","solved":false,"topic":{"__ref":"ForumTopicMessage:message:10548"},"lastPostingActivityTime":"2022-09-12T20:07:24.000-07:00","lastPostTime":"2022-09-12T20:07:24.000-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:10548":{"__typename":"ModerationData","id":"moderation_data:10548","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10548_1":{"__typename":"Revision","id":"revision:10548_1","lastEditTime":"2022-09-12T12:38:25.000-07:00"},"ForumReplyMessage:message:10551":{"__typename":"ForumReplyMessage","id":"message:10551","conversation":{"__ref":"Conversation:conversation:10548"},"author":{"__ref":"User:user:42793"},"revisionNum":1,"uid":10551,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Corporate ?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10551"},"parent":{"__ref":"ForumTopicMessage:message:10548"},"body":"

the primary call in agents are in the Philippines..they would be the tier 1 support that is mentioned under my original post.

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the primary call in agents are in the Philippines..they would be the tier 1 support that is mentioned under my original post.

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