Forum Discussion
Getting refunded for interrupted service.
Thanks for your reply, syaoran.
I have the same issue on two devices, s22 and the newest T-mobile branded 5G router. Don't see how it could be APN, it never changes from fast.t... that I've ever seen on the s22 and the router should be automatic. Unless changes are being pushed by the provider, but I don't see any evidence of it. Sometimes my service is excellent, sometimes spotty, and often non-existent. I am in the UC coverage area and my s22 displays UC connection with 3 or more bars.
I doubt it's the devices, seems more like poor infrastructure and upkeep. This is such a shame. I've been using T-Mobile in Germany since around 2001 and in the states since 2009. Used to be the best customer service and reliable coverage, I always raved about them. Been out of country for 6 years where there was no T-Mobile, returned to the states again in September and suddenly everything has gone to heck. I'm seeing the same complaints here and on the BBB website (they have 1.18/5 stars from customer reviews).
Again, thanks for the reply.
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