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Promotion Scam
I bought 2 devices in full 2 years ago for my wife and I. The trade-in devices were credited at ~$500 each. Turns out they only applied a ~$400 credit each to the account, also split up over 24 months. Somehow that missing CREDIT was divided between the 24 months AS A BILL. So not only did T-mobile de-value the trade in, the difference was charged to me, effectively making the trade-in value of the devices $300 each, which is a steep difference from what the promotion would claim. Not only that, but when I switched carriers, this week, I was charged AGAIN. Another $198 to pay off the already paid off devices, so they could unlock the sim to port to the new carrier. It is absolutely insane how they get away with this. Absolutely scummy.
Routing\DNS Problems
I have weird issues getting to some sites on the internet. I also have issue using a VPN client. I decided to run a tracert from a command prompt and found that it takes 15 hops to get to 8.8.8.8 I've attached a screenshot. From my knowledge, it should not go to 192.0.0.1 at all, but it does 5 times. Then goes to a 10.177. . address, which shouldn't happen either. I called T-mobile support and they didn't know what to do. Really odd. The command I ran is: tracert 8.8.8.8. Are there any network engineers out there? thank you!
Locked imei…
Last week my brother told me he was unable to use his phone. He said the phone is saying no sim. I called Tmobile and they said the illegal team locked the sim and I would have to write them. I been a customer with Tmobile almost 9 years. I asked if it was a number or email I can contact. She said no I had to write Tmobile. I’m not understanding why the phone is locked anyway.
Google playstore apps stuck on pending when on my phone is connected to mobile data
Tried clearing cache and data, tried removing accounts, have set the date and time to correct timezones and to auto, tried reinstalling playstore as well as play services, checked the app settings to download over any network also factory data reset phone. Nothing works to get them off of pending and have them download or update. This is also affecting my YouTube as well as YouTube music. Really need a solution here that works. Galaxy s24 t mobile. Really thinking about just switching carriers because of this.
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