Contenido reciente
- SivaRajagopal19 minutes agoNetwork Novice62Views0likes5Comments
Sync up scam device with T mobile
I won a sync up device at a car show and TmObile had a kiosk there , I spun the wheel and supposedly won a sync up device , they said it was free for 6 months and all I had to pay was 9dollars to get it hooked up, well I never got any paperwork and they didn’t tell me I had 14 days to return it.. meanwhile I never used it and found out it drains your car battery so I went to a store and tried to return it, it was past 14 days and they refused to help., I was billed 14 dollars on my bill and I called customer service they are no help … I’m a senior and they also lied about my original contract with them for my web and phone service I’m stuck with this device paying for it for 23 months…Help I’m stuck.. I wanted them to send me my original contract and they said they didn’t have it wow f——d upDenbwy25 minutes agoVisitor4Views0likes0Commentscustomer retention?
Called yesterday to inquire about a new phone and trying to buy it with no payments. After waiting for customer service the guy Dale said he couldn't find my account even after giving him the last 4 of social. I've been a customer 16+ years! Asked for supervisor waited and she said she can't see account only name and phone #. They freely take my money each month but don't really exist. Any others find the same thing happening? Suggestions? We pretty much have considered to jump ship as the "supervisor" was not equipped to solve problem and had no concern about issue. Frustrating!Coachiek3 hours agoNetwork Novice3.6KViews0likes5CommentsReturning phone not found at t-mobile warehouse
Has anyone had the same experience as me with getting a new phone, and then returning the old one to get a promo, just to be told that it wasn't scanned in @ the t-mobile warehouse, even though I have UPS tracking and proof of delivery? They show the package was received via tracking but that the phone wasn't scanned in so they're not going to honor my promotion. This is absolutely awful! I did what I was supposed to do, and now I'm being punished because some incompetent employees either lost of stole the phone from the warehouse. If anyone has had this problem and been able to get it resolved, please share your experience and what you may have done. I'm not having any luck, but instead being stuck with a $1,000 bill for a phone.aredfern225 hours agoRoaming Rookie238Views1like3CommentsMultiple account verifications every time you call.
Why do I always have to verbally provide my account pin after their automated AI system received it and verified me only to be asked for it again by the customer service rep. My account was messed with because someone overheard me providing my pin to an agent, and when they send you a temporary pin you have to expose your social security number to a stranger as and additional step. My bank doesn’t require me give my debit card pin verbally and when I provide it through their automated system. So why does T-Mobile repeatedly ask me to divulge a pin that’s supposed to be secret and putting my data and security at risk? I had problems with security in the past so I can’t understand why I am asked for a pin that’s supposed was already accepting through their automated system. Does anyone know of a cell phone provider that actually protects their customers information? Time to leave T-mobile between this and promotions that don’t get applied.Pissedoff1237 hours agoVisitor22Views0likes0CommentsTrade in agreement?
When the S25+ came out, I traded in my S9+ and was told I'd get a $500 dollar trade in value. But after sending the phone in (Worked, screen not cracked, etc), I only got a $25 dollar credit to my account? Anyone else had this happen?Zrider038 hours agoVisitor22Views0likes1CommentI want Starlink, so... Moto G Power 2024?
So my Pixel 4a apparently isn't satellite compatible. I've always thought that satellite connectivity, even if it's just SMS, would be worth it to me. It's the kind of feature I'd pay for. So, I guess my main question is, what phone to get? For me, it's hard finding a phone I like. I don't really like my Pixel. It works, but I miss my FM radio. And from Youtube videos scrolling through the apps, it looks like the Motorola Moto G and G Power 2024 have FM radio, 3.5mm headphone jack, SD card slot, all the things I'd like to have, personally. Well, except AM and weather stations and amateur radio bands and other types of radio reception. But that's just me. But would the Moto G 2024 work with Satellite? Would this be my dream phone? I personally don't care if it has a good camera. A bright screen for outdoors would be nice, and loud speakers and a good mic too. But I guess I can't have everything.Solvedmr_l849 hours agoLTE Learner199Views0likes10Comments5G SAGECOM GATEWAY - DISABLING WIFI
For the past two years, I have disabled(TURNED OFF COMPLETELY) both the 2.4 and 5 GHz Wifi bands and only use the ethernet port on this router. This is what I want and had working ! I currently have a SAGECOM Model FAST 5688W Gateway Router only after recently replacing the previous one which TMobile chose to replace after my recent complaint about not being able to disable both WIFI bands. I was told by the REP that I would be able to disable WIFI using the T-Life app. This is not true. I also spoke to a level 2 tech and they lead me through a series of dead ends. I have disabled(Shut OFF) the 2.4 GHz band using the HINT Control app in the band management tab BUT I am unable to turn off the 5GHz band as it states "UNABLE TO DISABLE 5GHz" I have tried to disable this using a direct ethernet connection from my Android to the router. Still have the same challenge. So, What has changed on this router that is NOW preventing me from disabling both Wifi bands ? I just want ethernet connectivity out of this router, period. No WIFIRF_Stefanie9 hours agoNetwork Novice85Views0likes3CommentsNot Happy there is NO True Admin Page
I understand T-Mobile is trying to incorporate everything into 1 application, like the T-Mobile Life application. I do not however like the fact that there is NO Administration Page any longer for my Statistics and Admin Controls of my Internet Connection. Not being able to look at Network Logs and having those extra options is really annoying. Most regular people don't even know the admin page even exists nor do they have any use for it. ITs like myself however do have a need for it, especially getting DDOS, Brute Force and MITM Attacks consistently. I hope TMO gives us back that extra vision and control to our Internet.TeflonJohn6910 hours agoNewbie Caller215Views1like2Comments
Lugares
Red y cobertura
Let's talk about our coverage, signal, and roaming experience.12 hours ago3,194 Posts Dispositivos
¡Apple, Android, SyncUP y más!19 minutes ago5,060 Posts Pospagado
Accounts, Plans, Features, and Billing.3 hours ago5,432 Posts Prepagado
Habla de todo lo relacionado con el servicio prepagado de T-Mobile.7 days ago751 Posts T-Mobile Para Empresas
Discuss all things T-Mobile for Business.4 days ago359 Posts Internet residencial y para empresas
A dedicated space to talk about all of the things going on with T-Mobile High-Speed Internet.4 hours ago3,376 Posts Salón magenta
Talk about the other great T-Mobile perks and benefits, or just hang out and have fun.4 days ago187 Posts