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Need to unlock a device? Here's some information to get you started.
jkelton9 wrote:I could not find the device unlock command on my Galaxy S21. This is a device that is an insurance replacement for the one I damaged, and on the T Mobile web site it tells me that it is eligible for unlock.
I have replaced the phone with an S23, so have no service to call 611
I have a similar situation where I no longer have access/data to my last phone (galaxy s20+ 5g) but it is available for unlock (paid it off a long time ago/ eligible for unlock/ believed I went through the unlock process/ sold it and apparently it's still locked? very frustrating) and chatting with tmobile support (many times) has gotten me no where. Is there no way to unlock it now that I no longer have access? Is contacting tmobile through socials the way to go? Thanks!!
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