Forum Discussion

BongoBob

Network Novice

9 months ago

Digits

I am not getting notification that I have a new text..how do I turn that on ? Calls come through fine

gramps28
9 months ago
Copy and paste this in messenger to one of Tmobile’s social media accounts like Facebook or Twitter.
This is a user to user forum and the Tmobile mods don't have account access.

BongoBob

Network Novice

9 months ago

Yep, that was already set..both in messages and in the Digits App...everything is on. And I am getting notifications on my regular line just fine

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I am not getting notification that I have a new text..how do I turn that on ? Calls come through fine

"},"Conversation:conversation:20200":{"__typename":"Conversation","id":"conversation:20200","solved":true,"topic":{"__ref":"ForumTopicMessage:message:20200"},"lastPostingActivityTime":"2024-08-06T11:09:33.000-07:00","lastPostTime":"2024-08-06T11:09:33.000-07:00","unreadReplyCount":20,"isSubscribed":false},"ModerationData:moderation_data:20200":{"__typename":"ModerationData","id":"moderation_data:20200","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:20200_1":{"__typename":"Revision","id":"revision:20200_1","lastEditTime":"2024-07-31T08:16:00.000-07:00"},"ForumReplyMessage:message:20205":{"__typename":"ForumReplyMessage","id":"message:20205","conversation":{"__ref":"Conversation:conversation:20200"},"author":{"__ref":"User:user:52751"},"revisionNum":1,"uid":20205,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Digits","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:20205"},"parent":{"__ref":"ForumTopicMessage:message:20200"},"body":"

Yep, that was already set..both in messages and in the Digits App...everything is on. And I am getting notifications on my regular line just fine

","body@stringLength":"158","rawBody":"

Yep, that was already set..both in messages and in the Digits App...everything is on. And I am getting notifications on my regular line just fine

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It sounds like you have everything set up correctly to get those message notifications loud and clear. There are a few things that you can toggle to try and kick the notifications to work properly.

Unassign and reassign the line
turn off notifications in the app and settings and then turn them back on.
Try turning on Cellular-mode only and test. Then turn it off again.
If all else fails, uninstall the app and reinstall it. That usually irons out all the kinks to make it work better.

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