Forum Discussion

BongoBob

Network Novice

9 months ago

Digits

I am not getting notification that I have a new text..how do I turn that on ? Calls come through fine

gramps28
9 months ago
Copy and paste this in messenger to one of Tmobile’s social media accounts like Facebook or Twitter.
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BongoBob

Network Novice

9 months ago

only the digits line that is set up is sending and receiving texts, my normal line come to my normal number and the ring through with the notification setting just fine. It is the digits number that dose not.

The 2nd line was disconnected from the other phone

I have never received notifications since I have switched the number to the digits line...only phone calls

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I am not getting notification that I have a new text..how do I turn that on ? Calls come through fine

"},"Conversation:conversation:20200":{"__typename":"Conversation","id":"conversation:20200","solved":true,"topic":{"__ref":"ForumTopicMessage:message:20200"},"lastPostingActivityTime":"2024-08-06T11:09:33.000-07:00","lastPostTime":"2024-08-06T11:09:33.000-07:00","unreadReplyCount":20,"isSubscribed":false},"ModerationData:moderation_data:20200":{"__typename":"ModerationData","id":"moderation_data:20200","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:20200_1":{"__typename":"Revision","id":"revision:20200_1","lastEditTime":"2024-07-31T08:16:00.000-07:00"},"ForumReplyMessage:message:20210":{"__typename":"ForumReplyMessage","id":"message:20210","conversation":{"__ref":"Conversation:conversation:20200"},"author":{"__ref":"User:user:52751"},"revisionNum":1,"uid":20210,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Digits","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:20210"},"parent":{"__ref":"ForumTopicMessage:message:20200"},"body":"

The 2nd line was disconnected from the other phone

I have never received notifications since I have switched the number to the digits line...only phone calls

","body@stringLength":"385","rawBody":"

The 2nd line was disconnected from the other phone

I have never received notifications since I have switched the number to the digits line...only phone calls

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It sounds like you have everything set up correctly to get those message notifications loud and clear. There are a few things that you can toggle to try and kick the notifications to work properly.

Unassign and reassign the line
turn off notifications in the app and settings and then turn them back on.
Try turning on Cellular-mode only and test. Then turn it off again.
If all else fails, uninstall the app and reinstall it. That usually irons out all the kinks to make it work better.

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