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KD
Network Novice
2 months ago

UNLOCKING NIGHTMARE

I have been a loyal customer for years.  I need my Samsung phone unlocked.   Tengo una cuenta prepagada.

It has been a nightmare; I have supplied receipts etc and I can get nowhere.   Where do I go from here?

 

 

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I have been a loyal customer for years.  I need my Samsung phone unlocked.   Tengo una cuenta prepagada.

It has been a nightmare; I have supplied receipts etc and I can get nowhere.   Where do I go from here?

 

 

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I have been a loyal customer for years.  I need my Samsung phone unlocked.   Tengo una cuenta prepagada.

It has been a nightmare; I have supplied receipts etc and I can get nowhere.   Where do I go from here?

 

 

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Your prepaid account also needa to be active when requesting the SIM unlock and the current devuce needs to be the device you are requesting the SIM unlock for.  Swapping out devices can eliminte the unlock.eligibility for the device. 

\n

Política de desbloqueo de SIM | Desbloquea tu dispositivo móvil | T-Mobile https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy 

\n

 

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With prepaid accounts the phone must be used 365 days on the T-Mobile network  or have $100 in refills.

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