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jo91jo
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Joined 9 years ago
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Re: Continued poor T-Mobile coverage
Yes. I have a BS in Computer Science and more than 40 years of tech experience. I understand how to do troubleshooting when it is necessary due to the problem being on my side. That is not the case here as this is clearly a TM system problem that has gone on for years. TM should pay more attention to maintaining and expanding their existing network instead of wasting $$ on TV advertising. The images I posted are clear in the Chrome browser on my desktop. I just checked this thread in Firefox on my Android phone. Also very clear. Perhaps you need a new phone? Have you done appropriate troubleshooting?😁 All the info necessary as to the state of the service I was receiving when I took each screenshot with a professional level network app is clearly available in the screenshots, so if you want to participate you should try to figure out how to get a clearer view of the screenshots. But this isn't a user misconfiguration problem that is solvable by random community help attempting to accumulate badges. How do I communicate directly with real TM tech support (does something like that even exist?), since apparently, TM people don't visit their own forum?Re: Continued poor T-Mobile coverage
Do you work for TM? If not, then why would you be making excuses for them? Sorry but I don't have another device to use. Why not go to the location shown in the the image I posted and show us the strength of your connection instead of "supposin"? If you can't do that, then any guesses you may make are not helpful.Continued poor T-Mobile coverage
I have been with T-Mobile for at least 10 years now and the coverage in my area has never improved. SAD! I live only a few miles from SF International Airport in the northern part of Silicon Valley. Why would TM coverage in such a tech heavy area be so poor? Attached are a couple of examples of the poor quality signal that is common to me. If it weren't for Wi-Fi, I could not stay with TM due to the consistent weak signals. Whose feet at TM do I have to kiss to get the cell coverage improved in this area?
