Forum Discussion

LindaC50's avatar
LindaC50
Newbie Caller
Hace 2 meses

cant unsubscribe from a community

I am trying to unsubscribe to a community but when I click on the "Unsubscribe" it never changes.  I a, getting way too emails from the Accounts and Services community…..especially in the last week.  

  • I’m having the same issue.

    I can’t unsubscribe from a community category and keep getting community emails every time a new topic is created in that category.

  • Jawad's avatar
    Jawad
    Newbie Caller

    Same here. This is frustrating and annoying. 

  • gramps28's avatar
    gramps28
    Router Royalty

    Click on your avatar, settings then notifications and you can opt out of emails from there. I only get emails if someone tags me.

    If you want to cancel your community account @HeavenM can assist you.

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hey all, 

    You can unsubscribe from emails on a specific board by going to that board and selecting the Unsubscribe button just below the banner. That way you don't miss out on all the emails you want, but you also don't get bombarded by emails for every post. 

    Hope this helps!

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    ooooh Thanks for the clarification! My worst enemy is a broken button. I am starting the process to get that fixed now. 

  • gramps28's avatar
    gramps28
    Router Royalty

    Are you talking about community emails or Tmobile account emails.

  • Yes I keep getting emails about some help lines to call for some support teams.  I just got 15 new emails in the past hour.  

  • gramps28 wrote:

    Click on your avatar, settings then notifications and you can opt out of emails from there. I only get emails if someone tags me.

    If you want to cancel your community account @HeavenM can assist you.

    This is helpful but has greater effect than desired. I only want to unsubscribe from a single category, not stop all notifications for new topics in all categories.

  • HeavenM, my complaint is that the Unsubscribe button you refer to  does nothing.

    I’ve tried it with several browsers multiple times.