Forum Discussion

lchelini's avatar
lchelini
Network Novice
Hace 2 años

Whitelisting URLs on my Gateway

Hi! I have a smart wifi scale. It works perfectly if I have my own router. It never works on company-provided modem/router combo devices. The info I was given by the manufacturer is that I need to whitelist 2 URLs on my gateway to set it up then I believe the scale will talk only to my phone over my local network. How can I do that? I see no such settings in the TMo internet app, FAQs, etc. Almost all of the whitelisting posts deal on this forum are issues with VPNs, email-to-text or sending business-related SMS messages. I just want my scale to work again. ¡Gracias!

whitelisting
  • copz1998's avatar
    copz1998
    Connection Curator
    Hace 2 años

    @lchelini generally the problem you describe is caused by the wifi handshake. Most smart devices need to connect via 2.4Ghz using a WPA security setting. If you add a separate 2.4Ghz SSID and use the lower WPA security settings, I think you will experience success.

    Let us know how it turns out.