Forum Discussion

CardinalTX's avatar
CardinalTX
Roaming Rookie
Hace 3 meses

Signal Drops

  Hello all.

    New to the forum's after being a home internet customer for a few months. We currently have the G4AR modem using the internal antenna. Our signal sits a 4 bars very good however we are getting several signal drops every day. The signal drops, we lose internet, the modem power cycles, and then comes back reconnected with four bars. Speeds are typically really good at 350-400mbs.

  I haven't reached out to support as of yet but will after posting this. I called concerning a different issue before and although they are very polite they don't seem to be very knowledgeable 

  Should i consider an external antenna such as a waveform? 

  If no improvement soon I will be looking to Star link as we do not have any other good option.

 

  Gracias.

No RepliesBe the first to reply