Forum Discussion
T-Mobile Customer Service when no access to phone number (internationally)
I am here in Brazil temporarily using a local SIM card which worked wonderfully. When trying to return to my T-Mobile SIM card to make an international call, it asked me to enter my T-Mobile SIM PIN which I don't know what it is. After a single try guessing my SIM PIN, I was locked out.
Now I am trying to get online support to unlock my T-Mobile SIM card since I don't have a way to call internationally to the US. There does not seem to be a chat or email option to get assistance from T-Mobile, at least I was not able to find one online when logging into my T-Mobile account.
How can I get help from the T-Mobile customer support (chat or email) to unlock my phone?
You can try using messenger on one of Tmobile’s social media accounts.
Gracias, @gramps28. I tried to connect with T-Mobile’s Facebook Messenger team, they were not available, will try again later today, thanks again for your response, I appreciate it.
You can try using messenger on one of Tmobile’s social media accounts.
