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Network Novice

2 months ago

Unable to connect when outside U.S. with Legacy Pay As You Go

Hello All,

I have had a Legacy Pay As You Go for several years now and whenever I have traveled outside the U.S., it will automatically register to the local network and connect to whatever country I'm in.

However, it's no longer doing that now. I arrived in Taiwan a couple of days ago and it refuses to connect to any network. When I attempt to manually select a local it provides a listing of five different networks and three of those are labeled "forbidden". When I try to connect to the two that are not marked as "forbidden", it just shows "Couldn't connect" with no explanation.

When I was in Taiwan several weeks ago, my phone automatically connected to a local network, Far East Tone, a few seconds after turning it on upon landing. And that's just how it's been the last few years of traveling outside the U.S. It will automatically connect to a local network and I'll receive a text which begins with something like "Welcome to...". I've never had to manually select a network, never had to change any phone settings and never had to notify T-Mobile in advance of my travel plans.

I have since installed the SIM into two other devices and results are just the same - it refuses to connect to any network.

If anyone would have any ideas as to why I am unable to connect now, I'd very much appreciate reading about them.

¡Gracias!

Greg

1 Reply

drnewcomb
Fiber Fanatic
28 days ago
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Prepaid roaming has always been problematic; unreliable. They may have just decided to let it die.

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Go","id":"message:188170","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:208983"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:international"},"conversation":{"__ref":"Conversation:conversation:188170"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:188170"},"body":"

Hello All,

I have had a Legacy Pay As You Go for several years now and whenever I have traveled outside the U.S., it will automatically register to the local network and connect to whatever country I'm in.

However, it's no longer doing that now. I arrived in Taiwan a couple of days ago and it refuses to connect to any network. When I attempt to manually select a local it provides a listing of five different networks and three of those are labeled \"forbidden\". When I try to connect to the two that are not marked as \"forbidden\", it just shows \"Couldn't connect\" with no explanation.

When I was in Taiwan several weeks ago, my phone automatically connected to a local network, Far East Tone, a few seconds after turning it on upon landing. And that's just how it's been the last few years of traveling outside the U.S. It will automatically connect to a local network and I'll receive a text which begins with something like \"Welcome to...\". I've never had to manually select a network, never had to change any phone settings and never had to notify T-Mobile in advance of my travel plans.

I have since installed the SIM into two other devices and results are just the same - it refuses to connect to any network.

If anyone would have any ideas as to why I am unable to connect now, I'd very much appreciate reading about them.

¡Gracias!

Greg

","body@stringLength":"2136","rawBody":"

Hello All,

I have had a Legacy Pay As You Go for several years now and whenever I have traveled outside the U.S., it will automatically register to the local network and connect to whatever country I'm in.

However, it's no longer doing that now. I arrived in Taiwan a couple of days ago and it refuses to connect to any network. When I attempt to manually select a local it provides a listing of five different networks and three of those are labeled \"forbidden\". When I try to connect to the two that are not marked as \"forbidden\", it just shows \"Couldn't connect\" with no explanation.

When I was in Taiwan several weeks ago, my phone automatically connected to a local network, Far East Tone, a few seconds after turning it on upon landing. And that's just how it's been the last few years of traveling outside the U.S. It will automatically connect to a local network and I'll receive a text which begins with something like \"Welcome to...\". I've never had to manually select a network, never had to change any phone settings and never had to notify T-Mobile in advance of my travel plans.

I have since installed the SIM into two other devices and results are just the same - it refuses to connect to any network.

If anyone would have any ideas as to why I am unable to connect now, I'd very much appreciate reading about them.

Thanks!

Greg

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Prepaid roaming has always been problematic; unreliable. They may have just decided to let it die.

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