Forum Discussion
Relentless Fraud Call from "T-Mobile Fraud Dept" Saying someone attempted to purchase an iPhone 15
I just wanted to post this so others are aware.
I called and reported this to Care a few months ago in September when a similar incident happened, but it happened again today. When it happened before they said no attempt was made on my account, so its a Phish. When it said " iPhone 15" I had a feeling it was fake.
I got a phone call from (888) 531-6664
It immediately says in a female voice robotic: " Thank you for contacting T-Mobile Fraud department. A purchase attempt has been made for a new iPhone 15. If this was not you, press 1.
Upon pressing 1, it will ask you to enter the 6 digit code to verify.
This is when i believe a targeted attack takes place where they try to reset your account or gain access by doing a man in the middle attempt to bypass your account credentials.
The text took forever to come in, but i fed it a fake number and it said “ this is not a valid validation number”
Then it calls back, OVER AND OVER, relentlessly. It called me 8 times.
Beware, these things are smart. In the mean time I updated my password and added authenticator to my T-mobile account. I haven't seen anything posted or on the web for this, as its rather sophisticated, but they are asking for the code that "T-Mobile will never ask you for this code" so some people may still get scammed.
- gramps28Router Royalty
Tmobile has articles on how to deal with these calls and text.
https://www.t-mobile.com/dialed-in/tips-tricks/spam-text-messages
- Dblanken12Network Novice
I forgot my password on my iphone 14
- Buffaloa10Network Novice
Same number, same recorded voice happened to me today. Multiple calls. Blocked them