On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
I received a text from t-mobile today stating: "For the first time in nearly a decade, we're making an update to the price of some of our older monthly service plans. Starting on 4/2/2025, your phone plan will increase by $5 per line per month. You'll keep all the benefits you currently enjoy, and your rate plan type and bill due date remain the same."
I am on the Magenta Military plan. According to the T-Mobile Price Lock & Un-contract Promise: Frequently Asked Questions (https://www.t-mobile.com/cell-phone-plans/price-lock-faqs), the following plans are covered by the Price Lock guarantee:
¿Qué planes de voz disponibles hoy pueden cumplir con los requisitos para el Precio Fijo? Any new customer activating on Go5G Next, Go5G Plus™, Go5G™, Essentials™ Saver, Magenta®, MAX, Essentials™, 55+, Military, First Responder, Go5G Business, Go5G Business Next, Business Unlimited Select, Business Unlimited Advanced, Business Unlimited Ultimate, Legacy Business Unlimited, or tablet with unlimited data qualifies for Last Month Price Lock for as long as you are in good standing with one of those plans.
I called t-mobile and the rep told me that "Magenta Military" does not qualify for the price lock guarantee. This seems to contradict the FAQ cited above but I was told "Magenta Military" is not covered by the guarantee. I hope someone from t-mobile can explain how they reconcile this contradiction. Otherwise, I may file a complaint with the FCC as recommended in this forum.
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I just got a text saying my price is going up $5/month per phone. What happened to ...","body@stringLength":"360","rawBody":"
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to my price lock GUARANTEE? You can charge more to new customers, but do not change the terms of our contract!! Eventually we will age out….
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to my price lock GUARANTEE? You can charge more to new customers, but do not change the terms of our contract!! Eventually we will age out….
I received a text from t-mobile today stating: \"For the first time in nearly a decade, we're making an update to the price of some of our older monthly service plans. Starting on 4/2/2025, your phone plan will increase by $5 per line per month. You'll keep all the benefits you currently enjoy, and your rate plan type and bill due date remain the same.\"
I am on the Magenta Military plan. According to the T-Mobile Price Lock & Un-contract Promise: Frequently Asked Questions (https://www.t-mobile.com/cell-phone-plans/price-lock-faqs), the following plans are covered by the Price Lock guarantee:
¿Qué planes de voz disponibles hoy pueden cumplir con los requisitos para el Precio Fijo? Any new customer activating on Go5G Next, Go5G Plus™, Go5G™, Essentials™ Saver, Magenta®, MAX, Essentials™, 55+, Military, First Responder, Go5G Business, Go5G Business Next, Business Unlimited Select, Business Unlimited Advanced, Business Unlimited Ultimate, Legacy Business Unlimited, or tablet with unlimited data qualifies for Last Month Price Lock for as long as you are in good standing with one of those plans.
I called t-mobile and the rep told me that \"Magenta Military\" does not qualify for the price lock guarantee. This seems to contradict the FAQ cited above but I was told \"Magenta Military\" is not covered by the guarantee. I hope someone from t-mobile can explain how they reconcile this contradiction. Otherwise, I may file a complaint with the FCC as recommended in this forum.
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I received a text from t-mobile today stating: \"For the first time in nearly a decade, we're making an update to the price of some of our older monthly service plans. Starting on 4/2/2025, your phone plan will increase by $5 per line per month. You'll keep all the benefits you currently enjoy, and your rate plan type and bill due date remain the same.\"
I am on the Magenta Military plan. According to the T-Mobile Price Lock & Un-contract Promise: Frequently Asked Questions (https://www.t-mobile.com/cell-phone-plans/price-lock-faqs), the following plans are covered by the Price Lock guarantee:
¿Qué planes de voz disponibles hoy pueden cumplir con los requisitos para el Precio Fijo? Any new customer activating on Go5G Next, Go5G Plus™, Go5G™, Essentials™ Saver, Magenta®, MAX, Essentials™, 55+, Military, First Responder, Go5G Business, Go5G Business Next, Business Unlimited Select, Business Unlimited Advanced, Business Unlimited Ultimate, Legacy Business Unlimited, or tablet with unlimited data qualifies for Last Month Price Lock for as long as you are in good standing with one of those plans.
I called t-mobile and the rep told me that \"Magenta Military\" does not qualify for the price lock guarantee. This seems to contradict the FAQ cited above but I was told \"Magenta Military\" is not covered by the guarantee. I hope someone from t-mobile can explain how they reconcile this contradiction. Otherwise, I may file a complaint with the FCC as recommended in this forum.
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desertangel wrote:
\t
rigatoni wrote:
\t\t
\t\t
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
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