Forum Discussion
Unhappy_AZ
Hace 11 mesesNewbie Caller
Beware of unpaid equipment balances
So, My son took his phone and number from my T-Mobile account and opened his own T-mobile Account at a retail T-Mobile store. I was not present. The Clerk told him that the phone was paid in-full an...
fireguy_6364
Hace 11 mesesModem Master
if you are the primary account holder (PAH) was the account set up so any decision like this would need to be okd by the PAH? if yes then you have something to go at them with..if he had all allowances and any decisions made didnt need an ok then youre kind of stuck..
try contacting TMO through either Facebook or Twitter and see what options they give you..you start with a higher tier support this way instead of the tier 1 call in support.
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