Same thing happened to me except I was supposed to get an iPhone 13 free. Now I'm paying monthly payments for 2 years and I was told that the sales rep lied to me and I have no recourse.
TMobile lied and said I would get a free razr plus phone if I added a line. I confirmed with 2 representatives. Both representatives said I would only need to pay the 35 dollar activation fee and 20 dollars a month. Instead my card was charged 263 dollars without my permission and 24 dollars extra a month for the phone. I spoke to multiple representatives and nobody could help me. The last representative flat out said that they scammed me and that I would have to just deal with it. TMobile is a huge scam
","kudosSumWeight":0,"postTime":"2023-07-26T23:48:46.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:customer service","text":"Servicio al Cliente","time":"2020-12-27T21:47:44.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:Razr 5G","text":"Razr 5G","time":"2021-12-20T11:08:45.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:t-mobile","text":"t-mobile","time":"2021-02-06T11:11:40.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:130552_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":166},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"TMobile lied and said I would get a free razr plus phone if I added a line. I confirmed with 2 representatives. Both representatives said I would only need to pay the 35 dollar activation fee and 20 dollars a month. Instead my card was charged 263 dollars without my permission and 24 dollars extra a month for the phone. I spoke to multiple representatives and nobody could help me. The last representative flat out said that they scammed me and that I would have to just deal with it. TMobile is a huge scam
"},"Conversation:conversation:130552":{"__typename":"Conversation","id":"conversation:130552","solved":false,"topic":{"__ref":"ForumTopicMessage:message:130552"},"lastPostingActivityTime":"2023-12-26T05:55:51.000-08:00","lastPostTime":"2023-12-26T05:55:51.000-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:130552":{"__typename":"ModerationData","id":"moderation_data:130552","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:130552_1":{"__typename":"Revision","id":"revision:130552_1","lastEditTime":"2023-07-26T23:48:46.000-07:00"},"ForumReplyMessage:message:130553":{"__typename":"ForumReplyMessage","id":"message:130553","conversation":{"__ref":"Conversation:conversation:130552"},"author":{"__ref":"User:user:96702"},"revisionNum":1,"uid":130553,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:plans-features-billing"},"subject":"Re: They lied to me. They stole from me. They need to be held responsible.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:130553"},"parent":{"__ref":"ForumTopicMessage:message:130552"},"body":"Same thing happened to me except I was supposed to get an iPhone 13 free. Now I'm paying monthly payments for 2 years and I was told that the sales rep lied to me and I have no recourse.
","body@stringLength":"199","rawBody":"Same thing happened to me except I was supposed to get an iPhone 13 free. Now I'm paying monthly payments for 2 years and I was told that the sales rep lied to me and I have no recourse.
","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-12-26T05:55:51.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:130553_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":39},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744188298660":{"__typename":"CachedAsset","id":"theme:customTheme1-1744188298660","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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