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darkraisdream

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Re: Tmobile needs to blocking internet to our apps.
i also have a thread open complaining about this same thing, i got this gateway thingy to improve my wifi.... but i cannot access 90% of the sites i needed better internet for.... i can access them totally fine on my phone, but not where i need them most (my laptop) i tried calling tech support but they were less than helpful.. they just ran me through a bunch of "did you turn it off and back on again??" kinds of tests that did noting to help.... and he kept saying a bunch of "oh wow!! huh!! that's so weird, that's not supposed to happen, hahaha!!" and then said he had to escalate my issue to IT and will, allegedly, be calling me back today.... he did the best he could, i know, but it was not helpful for solving my issue.... he told me to unplug and replug my router, which i already tried and it didn't help either time. he told me to try turning off and on my laptop, didn't help. they told me to check and see if those sites work on my phone using the wifi, which they do so that was a decent test to try.. he told me to clear my browsers' cache, which also did not work. he told me to disable my firewall or whitelist my browsers, which were already whitelisted so that didn't work.... i also tried disabling the firewall entirely which did not work... i tried with and without a VPN, neither of them worked.... i tried updating my laptop, updating the network connection drivers, didn't work.... i tried it all lolol now all that i have left to try is getting an ethernet cable and seeing if that works as a temporary, permanent or even at all as a solution.
4 months ago Place Gateways & Devices
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Re: literally JUST got this device today, can't use discord/reddit/twitch at all??
that's so unfortunate, yeah, my phone is able to connect somehow fine to these apps/browsers. i even tested the affected sites both as the phone application as well as connecting to them via browser website and both work totally fine on my phone, however attempting to load those sites on my laptop on any browser is a total no-go. i wish i did more research before buying this tmobile home internet lmfao i would have seen this is such a common problem for people, but hindsight is 20/20
4 months ago Place Gateways & Devices
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Re: literally JUST got this device today, can't use discord/reddit/twitch at all??
no i haven't tried uninstalling and reinstalling discord, but also no, it cannot load in a browser window on my laptop. i can load all the sites and stuff perfectly fine on my phone connected to this wifi, but it does not work on my laptop at all. only a few sites can load (tmobile, facebook, google/gmail, amazon.. probably some others but these are the few that i've been able to try and so are in my recent memory) but yeah, glad you can run them on your end, it does not work for me and clearly based on the comments several other people are having this same kind of issue as me.. i really need twitch and discord to load as i am a streamer and i literally got this new internet in part to improve my connection so i can hopefully have better streams.... i'm going to try to do an ethernet connection to see if that fixes it because i saw some people say that worked for them, but even if it doesn't i've been meaning to try getting ethernet eventually one day so why not try today??
4 months ago Place Gateways & Devices
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Re: literally JUST got this device today, can't use discord/reddit/twitch at all??
yeah i'm having the same thing happen after my call, i called them after submitting these questions in places cause i wanted to see if anyone else would have any ideas. most threads i saw were talking about how they've had their device for a few months or so and it suddenly stopped working, but for me it works on every device of mine except my laptop. like you, i'm getting the issue filed to the IT department and will be getting a callback within 24 hours.. cause for me i can't connect to twitch, discord, toyhou.se, reddit- several different sites on only my laptop, but i can access all those same sites on my cellphone (both the apps and the websites on the browser) connected to the same wifi.... so it's like?? i also tried using several different browsers, all to no avail.. i hope that your issue gets resolved!! glad i'm not the only one experiencing strange things upon receiving this gateway thingy.
4 months ago Place Gateways & Devices
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literally JUST got this device today, can't use discord/reddit/twitch at all??
so i literally just got this device and hooked it up and i got it connected to my TV, xbox and laptop.. that's all.. and i tried to open discord, but it is forever retrying to update.... i try to connect to reddit to see if it has any answers to my problem, but it doesnt connect to reddit either.... i decided to check twitch out of curiosity, and again, it never connects. i can connect to google, facebook, gmail and this website so far... and a couple others, but like?? discord is a huge one for me, i really need access to that, is there any way i can get it working?? it's a gateway, one of those white tower lookin devices for home internet.. i was able to open and play an mmorpg on my xbox, so i know the internet itself is actually working (aside from me being able to type this right now while connected) so it's just rejecting random specific sites for some reason?? what do i do??
4 months ago Place Gateways & Devices
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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"990","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:163139":{"__typename":"ForumReplyMessage","subject":"Re: literally JUST got this device today, can't use discord/reddit/twitch at all??","conversation":{"__ref":"Conversation:conversation:163132"},"id":"message:163139","revisionNum":1,"uid":163139,"depth":2,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:183806"},"metrics":{"__typename":"MessageMetrics","views":140},"postTime":"2025-01-13T23:26:14.384-08:00","lastPublishTime":"2025-01-13T23:26:14.384-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" yeah i'm having the same thing happen after my call, i called them after submitting these questions in places cause i wanted to see if anyone else would have any ideas. most threads i saw were talking about how they've had their device for a few months or so and it suddenly stopped working, but for me it works on every device of mine except my laptop. like you, i'm getting the issue filed to the IT department and will be getting a callback within 24 hours.. cause for me i can't connect to twitch, discord, toyhou.se, reddit- several different sites on only my laptop, but i can access all those same sites on my cellphone (both the apps and the websites on the browser) connected to the same wifi.... so it's like?? i also tried using several different browsers, all to no avail.. i hope that your issue gets resolved!! glad i'm not the only one experiencing strange things upon receiving this gateway thingy. 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