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My phone won't ring when calls are coming it goes straight to voice mail.

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My phone won't ring when calls are coming it goes straight to voice mail.

"},"Conversation:conversation:73019":{"__typename":"Conversation","id":"conversation:73019","solved":false,"topic":{"__ref":"ForumTopicMessage:message:73019"},"lastPostingActivityTime":"2025-01-21T08:17:50.025-08:00","lastPostTime":"2025-01-21T08:17:50.025-08:00","unreadReplyCount":45,"isSubscribed":false},"ModerationData:moderation_data:73019":{"__typename":"ModerationData","id":"moderation_data:73019","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:73019_1":{"__typename":"Revision","id":"revision:73019_1","lastEditTime":"2016-02-08T16:44:17.000-08:00"},"ForumReplyMessage:message:73052":{"__typename":"ForumReplyMessage","id":"message:73052","conversation":{"__ref":"Conversation:conversation:73019"},"author":{"__ref":"User:user:64160"},"revisionNum":1,"uid":73052,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:android"},"subject":"Re: phone won't ring calls go straight to voice mail","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73052"},"parent":{"__ref":"ForumTopicMessage:message:73019"},"body":"

lagrou wrote:
\t
Same problem for 2-3 weeks. No ring. Goes right to voicemail. Tried rebooting. Tried Safe Mode. Tried turning off Wi-Fi. Nothing works. No ring tone. Goes right to voicemail. Do not disturb is off. Forwarding is off. Night mode is off. T-Mobile 1st-level phone support person had no ideas. He transferred me to higher-level support. They had me reset the network settings on my phone. Then they tried to reset my call forwarding feature using ##004# dial code, but kept getting \"invalid MMI code.\" Then he had me do a long pattern reset **61*18056377243**10# which did reset my call forwarding, and recovered my ring tone, but the ring time was too short, so he increased the ring time to 25 seconds using code **61*18056377243**25# ----- and now everything is back to normal.
\t
Apparently, an Android / Samsung / TMobile automatic software update 2-3 weeks ago messed some things up.
\t

I had the exact same problem as everyone else and this worked immediately! My phone blew up with a bunch of text/phone calls cause I was trying to verify using 2-factor and nothing was coming through. Dialed **61*18056377243**25# and everything was fixed.

Thanks so much!

","body@stringLength":"1263","rawBody":"

lagrou wrote:
\t
Same problem for 2-3 weeks. No ring. Goes right to voicemail. Tried rebooting. Tried Safe Mode. Tried turning off Wi-Fi. Nothing works. No ring tone. Goes right to voicemail. Do not disturb is off. Forwarding is off. Night mode is off. T-Mobile 1st-level phone support person had no ideas. He transferred me to higher-level support. They had me reset the network settings on my phone. Then they tried to reset my call forwarding feature using ##004# dial code, but kept getting \"invalid MMI code.\" Then he had me do a long pattern reset **61*18056377243**10# which did reset my call forwarding, and recovered my ring tone, but the ring time was too short, so he increased the ring time to 25 seconds using code **61*18056377243**25# ----- and now everything is back to normal.
\t
Apparently, an Android / Samsung / TMobile automatic software update 2-3 weeks ago messed some things up.
\t

Thanks so much!

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