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Tex's avatar
Tex
Network Novice
Hace 3 años

Why are Blackview GLOBAL 5G phones blacklisted?!?!???

Blackview has repeatedly stated that all of their 5G phones are built for GLOBAL use, to include the odd American 5G choice of system... that the problem is not the Blackview phones but the American mobile carriers who choose to lock out the Blackview phones because the carriers don't sell Blackview phones.

They don't sell Blackview phones because Blackview phones are built to last forever and not break the bank like Apple, Samsung, LG, etc.

 

Seems to me that T-Mobile needs to be honest instead of telling people that the phones are the issue when they are guaranteed to be compatible by Blackview.

 

I tend to believe Blackview because their phones have been phenomenal compared to any other brand that I've used.

 

ALSO, I've had Developers from all of the American carriers verify that our Blackview phones can work but have been blocked by the carriers. 

 

But if anyone has any other information, I'd love to hear it! 

 

  • gramps28's avatar
    gramps28
    Router Royalty

    If you have an imei of one you can Google Tmobile imei check to see if they're compatible.

  • gramps28's avatar
    gramps28
    Router Royalty

    Another thing is if Blackview phones don't meet Tmobile's VoLte standards they won't work on the Tmobile network.

  • syaoran's avatar
    syaoran
    Transmission Titan

    There are plenty of non-T-Mobile and non-US sold devices that work perfectly on T-Mobile.  T-Mobile does not prevent devices from accessing its network unless those devices are reported lost or stolen or if the customer defaulted on their service and it went to collections.  No electronics will last forever!

  • FydorLytke's avatar
    FydorLytke
    Transmission Trainee
    gramps28 wrote:

    Another thing is if Blackview phones don't meet Tmobile's VoLte standards they won't work on the Tmobile network.

    I know this thread topic is like a year old, I came across it while I was looking at a new Black view phone for my father. 

    When I seen the post I wanted to set the record straight, I'm not for sure what VOLTE standards you're referring to with T-Mobile. But what I do know is Blackview phones work with T-Mobile just fine. My father has one that works on 4G perfectly fine with it at the moment.

    We are looking at trying to upgrade him to a 5g one, problem is when it comes to 5G in the US Blackviews 5g phones only work with T-Mobile band N41. For whatever reason black has yet to release a phone for n71 or any other T-Mobile band. Depending where you live at it could provide you with terrible results. I tried this with AGM another company a couple years ago and I had to mess with the 5G. However with that said most Blackview phones work great with 4G T-Mobile USA. 

    And to add to this post for info sake, I've used various non-us phones AGM, Blackview, ulefone, ruggear, and others and they work just fine on T-Mobile's networks. ​​​​

  • FydorLytke's avatar
    FydorLytke
    Transmission Trainee
    Tex wrote:

    Blackview has repeatedly stated that all of their 5G phones are built for GLOBAL use, to include the odd American 5G choice of system... that the problem is not the Blackview phones but the American mobile carriers who choose to lock out the Blackview phones because the carriers don't sell Blackview phones.

    They don't sell Blackview phones because Blackview phones are built to last forever and not break the bank like Apple, Samsung, LG, etc.

     

    Seems to me that T-Mobile needs to be honest instead of telling people that the phones are the issue when they are guaranteed to be compatible by Blackview.

     

    I tend to believe Blackview because their phones have been phenomenal compared to any other brand that I've used.

     

    ALSO, I've had Developers from all of the American carriers verify that our Blackview phones can work but have been blocked by the carriers. 

     

    But if anyone has any other information, I'd love to hear it! 

     

     

    Blackview phones do work with T-Mobile. It's all about finding out what frequencies the phones run on. Not all the blackview phones run on the same cellular frequencies. Is best to go to T-Mobile's bring your own device page they may call it something else now and find the frequencies on it and compare it to The phone you want from Blackview. I recommend going to Black fuse manufacturer's website to make sure you get quoted the correct frequencies. But I do know for certain they do work on the T-Mobile network as my father has one that works just fine.

    The best thing to do is when purchasing a non-US phone from a non-standardized phone company is go to the manufacturer's website see what frequencies the phone we're ins on and then see what frequencies the service provider offers.. T-Mobile is very upfront about their service frequencies. 

    Now what that said stay away from AT&T, because not unless you're on their whitelist you got to jump through some hoops to get a non whitelisted phone working with them. Not that it's impossible, it just a pain in the butt to trick AT&T systems into allowing you to use a non-white listed phone.

  • FydorLytke's avatar
    FydorLytke
    Transmission Trainee
    Tex wrote:

    Blackview has repeatedly stated that all of their 5G phones are built for GLOBAL use, to include the odd American 5G choice of system... that the problem is not the Blackview phones but the American mobile carriers who choose to lock out the Blackview phones because the carriers don't sell Blackview phones.

    They don't sell Blackview phones because Blackview phones are built to last forever and not break the bank like Apple, Samsung, LG, etc.

     

    Seems to me that T-Mobile needs to be honest instead of telling people that the phones are the issue when they are guaranteed to be compatible by Blackview.

     

    I tend to believe Blackview because their phones have been phenomenal compared to any other brand that I've used.

     

    ALSO, I've had Developers from all of the American carriers verify that our Blackview phones can work but have been blocked by the carriers. 

     

    But if anyone has any other information, I'd love to hear it! 

     

    I know it's been a year and you probably don't care. But in case if you're still pondering this question or if some one else comes across this post I figured I'd give you a good solid response, other than someone trying to tell you that these phones won't work for T-Mobile which is simply not true.

    Any ways I wanted to let you know if you haven't figured it out by now that yes you can use a non-us phone on T-Mobile's network. The best thing about T-Mobile if they don't white list stuff. 

    My father uses a black view phone and has for over 4 years now on T-Mobile's network. In addition when I still had a T-Mobile cell phone line I used phones from Blackview, AGM, ulefone, ruggear, and etc and they all worked. 

    This is the important part that you're talking about. Yes these all these companies for the most part claim that their phones work globally. For the most part all these companies phones do work globally. But they always don't work with every provider in each country. 

    For example most of these companies phones only work with T-Mobile in the US. However with that said they don't always support all T-Mobile's frequencies in the US. For example with 5G. Blackview in particular as launched four to five 5G phones. They only work with band in 41 in the US on T-Mobile. So if you happen to be in the area that's not saturated with towers that provide band n41 then you're probably not going to get much service. 

    As far as 4G goes most these brands have most of T-Mobile's 4G frequencies covered. I recommendation to you is if you're looking for a non-standard or a non-major brand phone. Is to check your providers website for their service frequencies. One of the few things i give T-Mobile is there very upfront with telling the users their service frequencies. They encourage people If they already have a phone to bring it to them. They want to give you service. I don't think they care if your phone was literally a brick from a side of a house they would probably try to find a way for it to work on their towers lol..

    What that said once you find out what frequencies they offer for 4G and 5G go to the manufacturer's website of the phone you're looking for in this case Blackview. Find that particular blackview phone on the Blackview site and look at the specs. See if they match up. Now with that said I would try to insure that the phone is capable of running on more than one of that provider's frequencies. In the case of 5G and n41 and n71 are two frequencies you will want in most cases to insure you have a solid 5G connection with T-Mobile. 

    As far as 4G goes I'd do the same in making sure that the phone operates on multiple T-Mobile frequencies. As another side note I would also Google cell tower sites and find a good site that shows you the local towers in your area and what frequencies they run on. This will also help you conclude that if T-Mobile has service in your area what frequencies they offer the service on. Using 5G as an example again I find that most areas are covered with n41 and 71.. however that does not mean always T-Mobile also operates three other wideband frequencies, that a lot of devices even stateside do not offer so keep that in mind as well.

    Good luck to you!