Forum Discussion
Failed payment - double charge
I had a payment arrangement set up to my bank. It failed. I paid with my credit card. Two days later T-Mobile tried again on my bank. It went through. I now have made TWO payments, but T-Mobile only credits me for one.
What is the best way to address this?
Payments can take a few days to post to your account. Both payments, if completed, will show on your account after a 3 to 5 business days.
