Forum Discussion
Cannot pay my prepaid balance
My prepaid bill is due on the 6th of every month. I habe been trying to make a payment since the 4th. My phone has now been disconnected for 2 days. I have tried paying online, by phone and in a stor...
That is strange. Try contacting support using messenger on one of Tmobile’s social media accounts like Facebook or Twitter.
Yes. They can't do it in store or over the phone either. It's a Tmobile issue, it's not an issue on my end.
