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Vosn0828
2 months agoNewbie Caller
Sync up watches disappear from the t life app
I updated the app last week (3/4/25) and after that it my kids sync up watches were removed from my t life profile. I've called T-Mobile 4 times and have not gotten an answer. I can call and text but cannot track, put it in school mode or anything. My husband was able to see the kids watches on his app and today he is no longer able to see them. It's crazy how much money T-Mobile makes but they have a crappy app and "engineers" who don't seem to be able to fix the problem. When we 1st got the watches (11/24) my husband had an issue with the app and not being able to see the kids watches. It took t mobile over a month until my husband could see the kids on the app. They do not seem to care that we pay for a service that they are not fulfilling properly.
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