I've tried signing in to my t-mobile prepaid website to check my data, or pay bills, or to change plans. But everytime I sign in I get this message, I've called t-mobile 2 times, the first time t...
I am so sorry to hear that you are having issues getting into your account after it was working just fine! Unfortunately we are limited to what we can access account wise here on a public community forum 😥 If you have a Facebook or Twitter account, I would recommend that you use the links in my signature to message our T-Force team so that they can check to see why your account seems to be stuck in some sort of limbo.
Like many others, I'm also having this issue. I've spent hours on the phone with T-mobile support and gotten nowhere. I can't send a message to the "T-Force Team" because I can't get far enough into my account log in to access this because of the "Oh No! ..." message.
I'm hoping this is actually looked at and taken seriously. I DO have a ticket #25328240 and I hope someone will look into it and maybe get back with me as I'm not spending any more of my time on the phone for T-Mobile to fix their issue. I have many other phone options that don't require this kind of frustration.
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But everytime I sign in I get this message, I've called t-mobile 2 times, the first time t...","body@stringLength":"1381","rawBody":"
I've tried signing in to my t-mobile prepaid website to check my data, or pay bills, or to change plans. But everytime I sign in I get this message, I've called t-mobile 2 times, the first time the support guy on the phone said it is a problem from their side beside they have people working on the tower because of the 5G thats incoming, the 2nd time she told me that they had to delete my t-mobile account and make a new one using the same e-mail address, she told me to wait 8 days, I've waited almost a month, logged in, and the same message popped up again.
\"Oh no! We have run into an issue when linking this number to the profile. Please contact our Care experts to get this resolved.\"
I recently switched plans from the $45 4GB of data a month to $40 10GB of data a month. I don't know if that has anything to do with it. Before I switched to that plan My T-Mobile was working just fine I could do everything.
A screenshot of the message that keeps popping up everytime I sign in:
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I've tried signing in to my t-mobile prepaid website to check my data, or pay bills, or to change plans. But everytime I sign in I get this message, I've called t-mobile 2 times, the first time the support guy on the phone said it is a problem from their side beside they have people working on the tower because of the 5G thats incoming, the 2nd time she told me that they had to delete my t-mobile account and make a new one using the same e-mail address, she told me to wait 8 days, I've waited almost a month, logged in, and the same message popped up again.
\"Oh no! We have run into an issue when linking this number to the profile. Please contact our Care experts to get this resolved.\"
I recently switched plans from the $45 4GB of data a month to $40 10GB of data a month. I don't know if that has anything to do with it. Before I switched to that plan My T-Mobile was working just fine I could do everything.
A screenshot of the message that keeps popping up everytime I sign in:
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Like many others, I'm also having this issue. I've spent hours on the phone with T-mobile support and gotten nowhere. I can't send a message to the \"T-Force Team\" because I can't get far enough into my account log in to access this because of the \"Oh No! ...\" message.
I'm hoping this is actually looked at and taken seriously. I DO have a ticket #25328240 and I hope someone will look into it and maybe get back with me as I'm not spending any more of my time on the phone for T-Mobile to fix their issue. I have many other phone options that don't require this kind of frustration.
","body@stringLength":"635","rawBody":"
Like many others, I'm also having this issue. I've spent hours on the phone with T-mobile support and gotten nowhere. I can't send a message to the \"T-Force Team\" because I can't get far enough into my account log in to access this because of the \"Oh No! ...\" message.
I'm hoping this is actually looked at and taken seriously. I DO have a ticket #25328240 and I hope someone will look into it and maybe get back with me as I'm not spending any more of my time on the phone for T-Mobile to fix their issue. I have many other phone options that don't require this kind of frustration.
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I am so sorry to hear that you are having issues getting into your account after it was working just fine! Unfortunately we are limited to what we can access account wise here on a public community forum 😥 If you have a Facebook or Twitter account, I would recommend that you use the links in my signature to message our T-Force team so that they can check to see why your account seems to be stuck in some sort of limbo.
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