Forum Discussion
Exhausted trying to get T-Mobile to T-Mobile Promotion
I signed up for a T-Mobile Tuesday Promotion back in November 2023. This was for a Fire TV is I joined T-Mobile 5g Internet Service. And Maintained for 2 Months. Well I did just that but I never received the codes for this promotion to submit for Amazon to send the TV. (This is part of the process)
I have contacted customer support several times, phone, chat etc. Everyone I speak to agrees that I qualified. I get the repeated promises that they have contacted the proper department to moves this along. But no one has contacted me back, everytime I call its the same promises etc. I have gone to stores, but I get a snicker at the stores that it has to be handled via support.
Any help or ideas, to get this resolved.
Fdrich, same here. Even after checking monthly, I am on messenger right now with "Nick" being told the promo theye sent (never did) is now expired and I can only receive $300 credit. This guy even shamed me for not contacting them sooner. BS as I have checked every month and the status never chnges. What a rip off.
I'm waiting for the same promotion. I was approved for the internet promotion when I switched to their internet service back in April and still haven't received my $200.00 Visa card. It's been well over 10 weeks and they keep saying "it takes 10 weeks to approve, you'll receive it soon". Total bull crap
I having the same issue with my 200 dollar card for getting home internet was approved and still waiting
