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Aoconnor
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Re: Amazon TV Promotion
Joshmcjosherson wrote: I really wish I would have found this thread earlier. After continually checking the submission site, and getting the "your code is on the way" message, I checkedtoday and it just kept asking me to create a new submission. I called T-mobile support, and like many of you they told me it was expired, and kinda tried to make it sound like it wasmy fault(Even though I had frequently checked the status, and never received a code). After some back and forth on the phone, all I was offered was a 50 dollar bill credit. This whole thing has seriously affected my opinionofT-mobile, and I think I'll be shopping around for a new phone/internet provider. I don't understand why these huge companies decide to do these petty, shady things. The funny thing is, I don't even need the tv. I just want a company to do what it says it's going to do. How long ago did you get the 50 dollars? If it was recent, try the Facebook Messenger thing anyways!110Visto0likes0ComentariosRe: Amazon Fire Television
DDuke wrote: I feel T-Mobile scammed all of us on this fire tv offer. I was never sent a promo code for this fire tvafter filling out all the information. This is all I ever got from them listedbelow. My reward was never emailed to me, and they told me they can't do anything about it even though it was never sent to me in my email or spam folder. They can't even send me proof that the email was ever sent. I was told by many T-Mobile fans they will find a loophole to scam you out of the reward just to get people to sign up. I guess I need to start looking for a new provider for my needs and a company I can respect that stands behind their word. Good news! Your submission has been approved. We will be sending your reward soon. Promotion Information Promotion Number:268871 Promotion Description:Internet ID230387 Promotion Date Range:11/24/2023-11/29/2023 Customer Information Tracking ID:CYNL-1614-5750 Submission Date:12/18/2023 Reward Information Reward Type:Reward Code Status:Approved Well send me the link and code if it's been approved scammers. Did you read the comments? Send a message to TMobile through Facebook Messenger and they'll credit your account with the current cost of the Amazon Fire TV!9Visto0likes0ComentariosRe: Amazon Fire Television
So I had the same experience as many others. Checked the website over and over and tried to be patient and not call. It said my reward was approved and it would be sent soon. Of course I never got anything. I called, which required many minutes to no resolution but told the issue would be escalated. Customer care called me back and told me a code to enter on Amazon. The code was expired. Again, the issue was escalated only to be told that I must have missed the email, too bad so sad, you only get one code and now it's expired, call Amazon and see if they will accept the code. I said yeah right there has to be a new code you can provide, this is a scam, yadda yadda. Called Amazon, of course that was a no go. Found this thread. Messaged T-Mobile on Facebook messenger. Immediately was offered at $250 account credit. I said wow, amazing, thank you, but is there anyway you can generate a new code... The fire TV is $329.99. They said thanks for bringing that to my attention, we will credit your account $330 instead. I SPENT HOURS ON THE PHONE FOR NOTHING. Don't make my mistake. Of course, you're probably only going to read this because you've reached this point already. I ordered my Fire TV and I can't wait! So good luck!13Visto1like0ComentariosRe: Amazon TV Promotion
JDangerous84 wrote: Just an update, I contacted them on Messengerand through their App instead. They resolved it by crediting my account of the monetary valueof the TV. In my experience, they are more helpful. I did try to ask for their terms and if it mentioned if the code ever expires. they never gave me an answer for that, just the monetary credit into my account for the bills. How much did they credit you? I am so glad I found this thread. They are making me feel like I'm the crazy person for not getting a code and then demanding one that works! They told me to call Amazon knowing well that wasn't a resolution. TMobile has always been able to resolve my issues and I've been a customer for a long time. Currently trying the Facebook Messenger route. Thanks for posting!107Visto0likes0Comentarios