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lied2inboytonbe
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Joined 9 months ago
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Re: Lied to about promotion
I am tired of fighting. Accidently ordered a second home internet for only $45.00 month when I was trying to even find a home internet plan for $65.00. I canceled home internet and sending both devices back. One agent downgraded my plan as the agent that sold me the not free phone told me I had to be on GO5G Next 55+ $85.00 for 1 phone. I never saw that price before when I did my due diligence. She said that I would get 20% off my bill so that made it a great deal SOLD She must have received some bonus or awarded for my deal that she needed to tell me so many untruths. T-mobile after lots of conversations has reduced the bill. Changed the voice plan to the next lover tier. I got my Visa gift card. (only touse at tmobile) I have made 3 phone payments and see that it is now saying no need to make payments with these funds they are included.. let see I am waiting for bill 2. Do I pay the phone and go away…. to be continued.🤓8Visto0likes0ComentariosRe: Lied to about promotion
IT IS A LIE! if is not in the written paperwork, it is not true. PROMOTIONS to close the sale, and then sorry it does not apply! happened to me! went to Boynton Beach store on Hypoluxo and got my free phone. She gave me promotions and my bill was going to be incredible! I was happy. That night I signed up for the visa card and the promotion. The I was informed I did not qualify. I dialed 611 and they assured me that it was an error and they had corrected it my home internet would go down to $40.00 from $55.00. When I got my bill more than 14 days later I see that nothing was true. She even raised my home internet to $65.00. Customer service kept supporting the lies till today I was told even the phone is not covered in the benefits. Who is stealing here? I will give you a free phone but it is not in writing…. NO PROMOTION IS IN WRITTING BEWARE! I am tuning off and if I need to pay the phone so be it! LIARS6Visto0likes0ComentariosRe: Billed for a phone that was aupposed to be a free phone!!!
IT IS A LIE! if is not in the written paperwork, it is not true. PROMOTIONS to close the sale, and then sorry it does not apply! happened to me! went to Boynton Beach store on Hypoluxo and got my free phone. She gave me promotions and my bill was going to be incredible! I was happy. That night I signed up for the visa card and the promotion. The I was informed I did not qualify. I dialed 611 and they assured me that it was an error and they had corrected it my home internet would go down to $40.00 from $55.00. When I got my bill more than 14 days later I see that nothing was true. She even raised my home internet to $65.00. Customer service kept supporting the lies till today I was told even the phone is not covered in the benefits. Who is stealing here? I will give you a free phone but it is not in writing…. NO PROMOTION IS IN WRITTING BEWARE! I am tuning off and if I need to pay the phone so be it! LIARS Seems to me Apple should be aware that they are doing this with their products! FCC seem like a good option too!13Visto0likes0Comentarios