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magenta10614584's avatar
magenta10614584
Network Novice
6 years ago
Solved

How to check refund debit card balance

I got a refund debit card a while back and just found it again. i do not know how much money is on it anymore. How can i check the balance?
  • drnewcomb's avatar
    drnewcomb
    3 years ago

    You need to install a TCO/IP PING diagnostic app and run a PING test to 8.8.8.8 to see if data is working at all. If not, you should check to make sure that data is both turned on in the phone and provisioned in the switch (your account settings). I’ve recently heard of another person whose account spontaneously lost provision for data and it was eventually tracked to a setting deep down in the account provisions. Something Tech Support had to find. Probably the hardest thing was getting past 1st level CSRs to get to Tech Support.

RoPhono's avatar
RoPhono
Network Novice
4 years ago
Copiar enlace

I just did this and it worked.  I went to Mastercard's website, and I found an 800 number.  I dialed it and I punched in the card number.  It sent me to another automated center.  They asked for the card number again, and then confirmed with my zip code, and they gave me my balance -- even told me what I last charged on the card.

1-800-MASTERCARD (1-800-627-8372)

https://www.mastercard.us/en-us/personal/get-support.html  

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I got a refund debit card a while back and just found it again. i do not know how much money is on it anymore. How can i check the balance?

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I got a refund debit card a while back and just found it again. i do not know how much money is on it anymore. How can i check the balance?

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I just did this and it worked.  I went to Mastercard's website, and I found an 800 number.  I dialed it and I punched in the card number.  It sent me to another automated center.  They asked for the card number again, and then confirmed with my zip code, and they gave me my balance -- even told me what I last charged on the card.

1-800-MASTERCARD (1-800-627-8372)

https://www.mastercard.us/en-us/personal/get-support.html  

","body@stringLength":"601","rawBody":"

I just did this and it worked.  I went to Mastercard's website, and I found an 800 number.  I dialed it and I punched in the card number.  It sent me to another automated center.  They asked for the card number again, and then confirmed with my zip code, and they gave me my balance -- even told me what I last charged on the card.

1-800-MASTERCARD (1-800-627-8372)

https://www.mastercard.us/en-us/personal/get-support.html  

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That's interesting. Can you check the card to see if there's any other short code or 800 number you can call for the balance?

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