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magenta10614584's avatar
magenta10614584
Network Novice
6 years ago
Solved

How to check refund debit card balance

I got a refund debit card a while back and just found it again. i do not know how much money is on it anymore. How can i check the balance?
  • drnewcomb's avatar
    drnewcomb
    3 years ago

    You need to install a TCO/IP PING diagnostic app and run a PING test to 8.8.8.8 to see if data is working at all. If not, you should check to make sure that data is both turned on in the phone and provisioned in the switch (your account settings). I’ve recently heard of another person whose account spontaneously lost provision for data and it was eventually tracked to a setting deep down in the account provisions. Something Tech Support had to find. Probably the hardest thing was getting past 1st level CSRs to get to Tech Support.

dawnlilyanne's avatar
dawnlilyanne
Newbie Caller
2 years ago
Copiar enlace
gramps28 wrote:

You should be able to check the balance by Enviar mensajes de texto BAL to 7283 (RBTE).

3 Years later, this is STILL helpful!!! Thank youuu!!!

  • kcprice11's avatar
    kcprice11
    Newbie Caller
    4 months ago
    Copiar enlace

    This still works.  Thanks

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How can i check the balance? ","body@stringLength":"185","rawBody":"

I got a refund debit card a while back and just found it again. i do not know how much money is on it anymore. How can i check the balance?

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I got a refund debit card a while back and just found it again. i do not know how much money is on it anymore. How can i check the balance?

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gramps28 wrote:
\t

You should be able to check the balance by Enviar mensajes de texto BAL to 7283 (RBTE).

\t

3 Years later, this is STILL helpful!!! Thank youuu!!!

","body@stringLength":"323","rawBody":"
gramps28 wrote:
\t

You should be able to check the balance by Enviar mensajes de texto BAL to 7283 (RBTE).

\t

3 Years later, this is STILL helpful!!! Thank youuu!!!

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That's interesting. Can you check the card to see if there's any other short code or 800 number you can call for the balance?

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This still works.  Thanks

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