It won't let me use my current email address that I have with T-Mobile. Is anyone else running into the problem of not wanting to make a new email account? Or am I the only one with this problem. A phone rep told me I could use it and the people in store had no idea what project 10 million even was. I don't get it
Neither stores nor reps handle parent Project 10 Million enrollments. You need to sign up online. It's highly likely you need a different email address because you signed up for a T-Mobile id with your current email.
Do not get this hotspot I had it for over a month and nobody can activate it . I’ve been calling constantly nobody can tell me why just they have been having issues. It’s not worth the hassle I feel like I’ve been scammed . T-Mobile must do better .
We’ve had ours since spring and it never worked, we kept getting sent to look for a welcome email with an account phone number that we never got…until today. A bunch of people from our district got their shipping notifications yesterday (for the hotspots that came months ago) and then a welcome message today - after that our hotspots all started working!
it seems like they never activated a lot of them as they were sending them out and are going back and doing it, hopefully yours is activated soon!!
Do not get this hotspot I had it for over a month and nobody can activate it . I’ve been calling constantly nobody can tell me why just they have been having issues. It’s not worth the hassle I feel like I’ve been scammed . T-Mobile must do better .
I’ve tried signing up but it says “The information you provided is already connected to an existing project 10million account.” This is the first time I’ve tried to sign up for this and so I don’t know why it’s saying that.
same with me… I try to set it up and it wants me to enter my T-Mobile phone number for the verification code. I don’t have a phone with T-Mobile.. I’m with AT&T. So I can’t get a verification code to access the site. Customer support is useless because they don’t know anything about this stupid program. I guess that's why it was free.
I couldn't use my TMobile registered account either. Also I was approved but it will not let me check the box to agree to concent. I have tried on the computer, incognito, tablet, ect it won't work, it's greyed out. Anyone else have this issue?
It won't let me use my current email address that I have with T-Mobile. Is anyone else running into the problem of not wanting to make a new email account? Or am I the only one with this problem. A phone rep told me I could use it and the people in store had no idea what project 10 million even was. I don't get it
Janae, I also couldn't use the email address I have registered with my TMobile account. Fortunately, I have a second email address (that I only had to create because Purdue University refused to allow me to use the same email address for both of my college students for a verification process <insert eye roll>). But, yes, I had the same problem.
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It won't let me use my current email address that I have with T-Mobile. Is anyone else running into the problem of not wanting to make a new email account? Or am I the only one with this problem. A phone rep told me I could use it and the people in store had no idea what project 10 million even was. I don't get it
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It won't let me use my current email address that I have with T-Mobile. Is anyone else running into the problem of not wanting to make a new email account? Or am I the only one with this problem. A phone rep told me I could use it and the people in store had no idea what project 10 million even was. I don't get it
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Is anyone else running into the problem of not wanting to make a new email account? Or am I the only one with this problem. 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Hey I am sorry to bother you, but can you cancel the 10 project 10 million for T-Mobile please this is Thomas Olson.
Do not get this hotspot I had it for over a month and nobody can activate it . I've been calling constantly nobody can tell me why just they have been having issues. It's not worth the hassle I feel like I've been scammed . T-Mobile must do better .
\t
We've had ours since spring and it never worked, we kept getting sent to look for a welcome email with an account phone number that we never got…until today. A bunch of people from our district got their shipping notifications yesterday (for the hotspots that came months ago) and then a welcome message today - after that our hotspots all started working!
it seems like they never activated a lot of them as they were sending them out and are going back and doing it, hopefully yours is activated soon!!
Do not get this hotspot I had it for over a month and nobody can activate it . I've been calling constantly nobody can tell me why just they have been having issues. It's not worth the hassle I feel like I've been scammed . T-Mobile must do better .
I've tried signing up but it says \"The information you provided is already connected to an existing project 10million account.\" This is the first time I've tried to sign up for this and so I don't know why it's saying that.
same with me… I try to set it up and it wants me to enter my T-Mobile phone number for the verification code. I don't have a phone with T-Mobile.. I'm with AT&T. So I can't get a verification code to access the site. Customer support is useless because they don't know anything about this stupid program. I guess that's why it was free.
I couldn't use my TMobile registered account either. Also I was approved but it will not let me check the box to agree to concent. I have tried on the computer, incognito, tablet, ect it won't work, it's greyed out. Anyone else have this issue?
It won't let me use my current email address that I have with T-Mobile. Is anyone else running into the problem of not wanting to make a new email account? Or am I the only one with this problem. A phone rep told me I could use it and the people in store had no idea what project 10 million even was. I don't get it
\t
Janae, I also couldn't use the email address I have registered with my TMobile account. Fortunately, I have a second email address (that I only had to create because Purdue University refused to allow me to use the same email address for both of my college students for a verification process ). But, yes, I had the same problem.
It won't let me use my zip code to complete sign up. It says to use the zip code that I registered my account with.
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Neither stores nor reps handle parent Project 10 Million enrollments. You need to sign up online. It's highly likely you need a different email address because you signed up for a T-Mobile id with your current email.
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