Forum Discussion
Question About Removing a Phone Line
I have three phone lines and one wearable. I no longer have a need for my first phone line. If I were to cancel my first phone line what would happen to my plan and services?
My plan is Magenta Max and in billing it says my first two lines are included and my third line is $35. Would the third line become included?
Would I also be able to change it to a tablet line?
If you cancel one line on your account, it will fall off of the account at the end of the bill cycle. The following cycle you will see that phone number gone, the third line will now be your second line, and included in your two line plan price. The $35 charge will no longer be there. You could convert it to a tablet line. Essentially, the $35 additional line charge would convert to whatever tablet plan you choose. These changes are a few of the ones that you cannot complete online, so you would want to Contáctanos to get that done.
arkayy wrote:
I have three phone lines and one wearable. I no longer have a need for my first phone line. If I were to cancel my first phone line what would happen to my plan and services?
My plan is Magenta Max and in billing it says my first two lines are included and my third line is $35. Would the third line become included?
Would I also be able to change it to a tablet line?
I’ve been on hold for 20+ minutes trying to talk to customer service
If you cancel one line on your account, it will fall off of the account at the end of the bill cycle. The following cycle you will see that phone number gone, the third line will now be your second line, and included in your two line plan price. The $35 charge will no longer be there. You could convert it to a tablet line. Essentially, the $35 additional line charge would convert to whatever tablet plan you choose. These changes are a few of the ones that you cannot complete online, so you would want to Contáctanos to get that done.
