Forum Discussion

Roaming Rookie

5 years ago

Text messages are randomly delayed by up to a day

I've been seeing this off and on for months in group texts mostly, but also in direct texts as well. The problem is that text messages are often delayed by up to 24 hours and then dumped all at o...

Newbie Caller

5 years ago

Just joined T-Mobile after 3 years on Google Fi and am having the same issue. I figured since Fi uses Sprint & Tmo, switching was a no brainier... Apparently I was wrong.

I'm getting delayed messages and voicemails. I figured tier 1 service from T-Mobile was better than tier 2 Google Fi, but apparently I'm wrong.

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Rookie","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:55750":{"__typename":"User","id":"user:55750","uid":55750,"login":"someoneelse","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"rank":{"__ref":"Rank:rank:32"},"email":"","messagesCount":3,"biography":null,"topicsCount":1,"kudosReceivedCount":25,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-04-28T10:20:03.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:121875":{"__typename":"ForumTopicMessage","uid":121875,"subject":"Text messages are randomly delayed by up to a day","id":"message:121875","revisionNum":1,"repliesCount":38,"author":{"__ref":"User:user:55750"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:121875"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:121875"},"body@stripHtml({\"truncateLength\":200})":" I've been seeing this off and on for months in group texts mostly, but also in direct texts as well. The problem is that text messages are often delayed by up to 24 hours and then dumped all at o...","body@stringLength":"1533","rawBody":"

I've been seeing this off and on for months in group texts mostly, but also in direct texts as well. The problem is that text messages are often delayed by up to 24 hours and then dumped all at once into my phone. This is looking to be a TMobile issue. I'm on an iPhone 11 Pro with the latest version of iOS. To sum up:

This is only with text messages, not iMessage or other messaging apps.
This happens when I have a good signal and a wifi connection in my house, but it has also happened when I'm out and have only cellular, but still a good signal.
The other people in group chats are spread across numerous different carriers. None of them have reported this.
The usual phone troubleshooting steps (quit the Messages application, restart the phone, etc) do absolutely nothing.
I checked the activity logs in my TMobile account. The text messages in question all came through at the same time according to the logs. It looks like it's somehow getting delayed inside of TMobile's system.

I've missed some texts due to this that were relatively time-sensitive. I don't think I need to express my frustration at something as old and dead-simple as SMS/MMS getting screwed up like this.

It also doesn't help my frustration when the browser based Places/Topics Browser is hopelessly broken and the page I'm using to write this keeps auto-scrolling down when I interact with a number of elements on the page.

","kudosSumWeight":22,"postTime":"2020-04-28T10:32:57.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:bug","text":"bug","time":"2019-12-29T12:58:37.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:delay","text":"retraso","time":"2020-04-28T10:32:57.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:mms","text":"msm","time":"2021-04-30T11:36:13.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w0","node":{"__typename":"Tag","id":"tag:sms","text":"sms","time":"2021-04-06T10:30:20.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w1","node":{"__typename":"Tag","id":"tag:text","text":"texto","time":"2021-06-14T03:18:20.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:121875_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":43353},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

This is only with text messages, not iMessage or other messaging apps.
This happens when I have a good signal and a wifi connection in my house, but it has also happened when I'm out and have only cellular, but still a good signal.
The other people in group chats are spread across numerous different carriers. None of them have reported this.
The usual phone troubleshooting steps (quit the Messages application, restart the phone, etc) do absolutely nothing.
I checked the activity logs in my TMobile account. The text messages in question all came through at the same time according to the logs. It looks like it's somehow getting delayed inside of TMobile's system.

I've missed some texts due to this that were relatively time-sensitive. I don't think I need to express my frustration at something as old and dead-simple as SMS/MMS getting screwed up like this.

"},"Conversation:conversation:121875":{"__typename":"Conversation","id":"conversation:121875","solved":false,"topic":{"__ref":"ForumTopicMessage:message:121875"},"lastPostingActivityTime":"2025-02-05T18:58:29.381-08:00","lastPostTime":"2025-02-05T18:58:29.381-08:00","unreadReplyCount":38,"isSubscribed":false},"ModerationData:moderation_data:121875":{"__typename":"ModerationData","id":"moderation_data:121875","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:121875_1":{"__typename":"Revision","id":"revision:121875_1","lastEditTime":"2020-04-28T10:32:57.000-07:00"},"ForumReplyMessage:message:121887":{"__typename":"ForumReplyMessage","id":"message:121887","conversation":{"__ref":"Conversation:conversation:121875"},"author":{"__ref":"User:user:86819"},"revisionNum":1,"uid":121887,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Text messages are randomly delayed by up to a day","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:121887"},"parent":{"__ref":"ForumTopicMessage:message:121875"},"body":"

Just joined T-Mobile after 3 years on Google Fi and am having the same issue. I figured since Fi uses Sprint & Tmo, switching was a no brainier... Apparently I was wrong.

I'm getting delayed messages and voicemails. I figured tier 1 service from T-Mobile was better than tier 2 Google Fi, but apparently I'm wrong.

","body@stringLength":"331","rawBody":"

Just joined T-Mobile after 3 years on Google Fi and am having the same issue. I figured since Fi uses Sprint & Tmo, switching was a no brainier... Apparently I was wrong.

I'm getting delayed messages and voicemails. I figured tier 1 service from T-Mobile was better than tier 2 Google Fi, but apparently I'm wrong.

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