T-Mobile used to be great, but I guess because they took over Sprint, they’re trying to be as awful as them. 1) I supposedly have 600mhz towers in my area, yet none of my devices will ever conn...
Yup same problem here i got the 12pro in DEC and since then ive been in contact with support about my bill not being right and service on my watch and phone. all ive gotten to is they dont know or its not showing up on their end. i have tmobile one but on my bill its saying SIMPLE CHOICE i asked and the guy told me DISREGARD they fixed it and its good on their end.? Whats that mean… smh And now im pretty sure everytime i get on chat theirs a FLAG or something on my account because a supervisor always connects with me. Ive been a customer for 3 years and since they got with sprint its just been TRASH.!!!
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great","id":"message:121802","revisionNum":1,"repliesCount":29,"author":{"__ref":"User:user:125424"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:121802"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:121802"},"body@stripHtml({\"truncateLength\":200})":" T-Mobile used to be great, but I guess because they took over Sprint, they’re trying to be as awful as them. 1) I supposedly have 600mhz towers in my area, yet none of my devices will ever conn...","body@stringLength":"2120","rawBody":"
T-Mobile used to be great, but I guess because they took over Sprint, they’re trying to be as awful as them. 1) I supposedly have 600mhz towers in my area, yet none of my devices will ever connect to them, despite being compatible. Therefore, unless I'm on WiFi, my \"service\" is either nonexistent or just so insultingly weak that I may as well not have any bars. 2) “Netflix on us” which is why I’m still paying extra for it, even having 2 voice lines. 3) Finding out that T-Mobile hates customers who need only one voice line. They start penalizing you by charging you so much more that there is no difference in the prices between them and Verizon. Got a tablet? Expect to pay even more than that. I would need a phone, tablet, or watch line, and if I were to get the 30gb LTE hotspot here, it'd cost me $40 more here than it would with Verizon per month. Again, i only want my plan for myself, and TMobile penalizes you by charging you more money for that. 4) The worst of it? T Mobile doesn't give a rat's behind for your feedback. I've made multiple instances of feedback and complaints for several months and the \"corporation\" refuses to act on any of it. They just suggest my bad coverage is my fault and expects me to drop $1500 on a device for 600mhz Im nowhere near. I've suggested where towers can be put. Nobody in the company cares. So, after so many years with TMobile, I've concluded that TMobile does not care whatsoever to lose my business and many others simply because I don't have 3948383 voice lines on my plan. If I'm going to pay a company more than Verizon, I expect service to be top notch. Instead, I pay $50 per month for an \"un Carrier\" who decides \"screw you\" On me having actual service. ill be switching to Verizon at the end of the month to get actual service and not hearing so much about the reps obsessing about this stupid sprint merger
Maybe one day TMobile will begin to care again, but they shouldn’t call out other companies for the bs that they, themselves, engage in.
T-Mobile used to be great, but I guess because they took over Sprint, they’re trying to be as awful as them. 1) I supposedly have 600mhz towers in my area, yet none of my devices will ever connect to them, despite being compatible. Therefore, unless I'm on WiFi, my \"service\" is either nonexistent or just so insultingly weak that I may as well not have any bars. 2) “Netflix on us” which is why I’m still paying extra for it, even having 2 voice lines. 3) Finding out that T-Mobile hates customers who need only one voice line. They start penalizing you by charging you so much more that there is no difference in the prices between them and Verizon. Got a tablet? Expect to pay even more than that. I would need a phone, tablet, or watch line, and if I were to get the 30gb LTE hotspot here, it'd cost me $40 more here than it would with Verizon per month. Again, i only want my plan for myself, and TMobile penalizes you by charging you more money for that. 4) The worst of it? T Mobile doesn't give a rat's behind for your feedback. I've made multiple instances of feedback and complaints for several months and the \"corporation\" refuses to act on any of it. They just suggest my bad coverage is my fault and expects me to drop $1500 on a device for 600mhz Im nowhere near. I've suggested where towers can be put. Nobody in the company cares. So, after so many years with TMobile, I've concluded that TMobile does not care whatsoever to lose my business and many others simply because I don't have 3948383 voice lines on my plan. If I'm going to pay a company more than Verizon, I expect service to be top notch. Instead, I pay $50 per month for an \"un Carrier\" who decides \"screw you\" On me having actual service. ill be switching to Verizon at the end of the month to get actual service and not hearing so much about the reps obsessing about this stupid sprint merger
Maybe one day TMobile will begin to care again, but they shouldn’t call out other companies for the bs that they, themselves, engage in.
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Yup same problem here i got the 12pro in DEC and since then ive been in contact with support about my bill not being right and service on my watch and phone. all ive gotten to is they dont know or its not showing up on their end. i have tmobile one but on my bill its saying SIMPLE CHOICE i asked and the guy told me DISREGARD they fixed it and its good on their end.? Whats that mean… smh And now im pretty sure everytime i get on chat theirs a FLAG or something on my account because a supervisor always connects with me. Ive been a customer for 3 years and since they got with sprint its just been TRASH.!!!
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Yup same problem here i got the 12pro in DEC and since then ive been in contact with support about my bill not being right and service on my watch and phone. all ive gotten to is they dont know or its not showing up on their end. i have tmobile one but on my bill its saying SIMPLE CHOICE i asked and the guy told me DISREGARD they fixed it and its good on their end.? Whats that mean… smh And now im pretty sure everytime i get on chat theirs a FLAG or something on my account because a supervisor always connects with me. Ive been a customer for 3 years and since they got with sprint its just been TRASH.!!!
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