Forum Discussion

tatsuya's avatar
tatsuya
Network Novice
Hace 6 años

Site won't let me upgrade phone.

Even though I am the primary account holder, it's asking me to contact the "Primary account holder to upgrade"? I'm just trying to get my new phone online. Can anybody help?

  • Please contact T-Force on Facebook or Twitter. This  is a peer community and you need help from someone who can access your account. 😉

  • Jonathan vi wrote:

    I would like to  upgrade my account to  a new  phone 

    the answer is the one marked in green that says “Answer”. with an addition of call TMO or use their chat feature…

     

     

    however the FB/Twitter route is still the preferred method.

  • The suggestion above is totally the way to go. That way, you can get your phone ordered and make sure the primary line is set under your number.

  • sweetpeach's avatar
    sweetpeach
    Bandwidth Buddy

    Please contact T-Force on Facebook or Twitter. This  is a peer community and you need help from someone who can access your account. 😉