Forum Discussion

Newbie Caller

10 months ago

This level of suport is a joke, but here goes...

When I log in to my account and go to account plan details and select Netflix, the next page that opens is blank save for the message “ An Error Occurred. ”

Now, I don’t have a clue how the T-mobile community can fix this, but since T-Mobile support is so pathetic, we’ll see.

2 Replies

gramps28
Router Royalty
18 days ago
Copiar enlace
Reportar
A lot of these hot spots can't be unlocked. You can go to Tmobile's imei checker or a site like Swappa to check unlock status.
- phamster
  Network Novice
  18 days ago
  Copiar enlace
  Reportar
  Swappa IMEI checker is not great for hotspots. All it says is that it's allowed to be sold on Swappa, no other info. TMobile's checker just says it's compatible which I already knew because it has a TMobile SIM.

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When I log in to my account and go to account plan details and select Netflix, the next page that opens is blank save for the message “ An Error Occurred. ”

Now, I don’t have a clue how the T-mobile community can fix this, but since T-Mobile support is so pathetic, we’ll see.

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When I log in to my account and go to account plan details and select Netflix, the next page that opens is blank save for the message “ An Error Occurred. ”

Now, I don’t have a clue how the T-mobile community can fix this, but since T-Mobile support is so pathetic, we’ll see.

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I have not tried the tLife app and I've never heard of the Tlife app. This stuff should work without having to guess and try and ponder and speculate. T-Mobile stinks.

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Have you tried using the Tlife app? I don't have a plan that offers Netflix but there's a link that has you sign into your MyTmobile account but takes you to a different page.

If that doesn't work a chat windows pops up.

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