WIFI Calling Preferences Being Forced to Cellular Preferred
I am experiencing my WIFI Calling Preferences always being forced to “cellular preferred”, as are others. I live in an area with poor T-mobile mobile data signal and this recent behavior makes my p...
As others have said elsewhere, this is kinda almost a global developing thing between "consolidation" of networks between massive amounts of cell service carriers further developing as they merge, anything running Android 9 or newer unless its a custom firmware/rom or maybe some early Android 9 rollouts. Been happening for years depending what you're running. Check out Verizon's status here:
If you have an old phone and sim thats active prior to these issues you may be in luck foe the time being but just as I find with tmo you have to start with a new sim card or when you "upgrade" with a replacement, newest are 5g compatible but features get locked out in phases in this process of which a carrier determines is no longer supported as with whats happening to 2g/3g type devices currently. People been battling it for years between em all. You can fix it yourself with the help of a pc with less a tenth of the characters in the command prompt that it took you to respond or continue to wait with the others as they have for years. Only part i get on the Verizon thing is overall coverage area, each has their dead spots so i roll with a Verizon Jetpack from work for that matter. Everything I did a factory reset clears all, my point I never reset my phone once since the day I bought it. In the long run i have a fully functioning phone with everything working, multiple work accounts syncing smoothly with all nonsense silenced, the apps I use are thouroulghly developer tested, widely used, and google play store certified. Do you really think its usefull like Microsoft and Google both branched together to do and upload every sigle device's user data to "their" cloud"? Using my phone as a PC as an IT tech pretty constantly all day, I'm satisfied with less than 25% total battery use for a usual day, probably will be a bit better than that now that I won't be redialing calls constantly and fighting between menus or missing important calls from my hospitals or schools while working at them. Yes there are bad apps out there, do your research for what you choose, Im a tech who doesn't take care in time to wait on industry and gave up on any companies status on customer support decades ago, i fix what i need to fix with proper research where needed.
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Preferred","id":"message:100528","revisionNum":1,"repliesCount":87,"author":{"__ref":"User:user:114833"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:coverage-signal"},"conversation":{"__ref":"Conversation:conversation:100528"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:100528"},"body@stripHtml({\"truncateLength\":200})":" I am experiencing my WIFI Calling Preferences always being forced to “cellular preferred”, as are others. I live in an area with poor T-mobile mobile data signal and this recent behavior makes my p...","body@stringLength":"1753","rawBody":"
I am experiencing my WIFI Calling Preferences always being forced to \"cellular preferred\", as are others. I live in an area with poor T-mobile mobile data signal and this recent behavior makes my phone unable to make and receive calls and text messages. I believe the problem only started happening after the next to last T-Mobile software update. Everything was fine for my first 5 months of ownership. A Google search shows posts of other users experiencing the same issue, but no options other than a tedious workaround of manually switching the phone to Airplane mode and changing the WIFI calling preferences back to \"WIFI preferred\". I have to do this kind of process each time I enter and leave my home, and sometimes have to reboot my phone as well. The times I've forgotten, I've missed package deliveries and went to a doctor appointment when the doctor had left a message that he was out sick. This appears to be a carrier specific issue as far as I can see. I even tried replacing my rock solid Netgear R6400 router with an ASUS AX3000 router with no resulting changes. I'm in a small apartment only 10 feet from the router, with a very strong WIFI signal. I have two Samsung Galaxy S20 phones (March 2020) which both exhibit the exact same behavior. I spoke with T-Mobile Tech support which appeared to be clueless about this issue other than to send me two new S20 phones under warranty to my T-Mobile store. I do not have high confidence in this approach but will try the new phones and report back.
Does anyone know anything more? I am not aware of T-Mobile publicly acknowledging this issue.
I am experiencing my WIFI Calling Preferences always being forced to \"cellular preferred\", as are others. I live in an area with poor T-mobile mobile data signal and this recent behavior makes my phone unable to make and receive calls and text messages. I believe the problem only started happening after the next to last T-Mobile software update. Everything was fine for my first 5 months of ownership. A Google search shows posts of other users experiencing the same issue, but no options other than a tedious workaround of manually switching the phone to Airplane mode and changing the WIFI calling preferences back to \"WIFI preferred\". I have to do this kind of process each time I enter and leave my home, and sometimes have to reboot my phone as well. The times I've forgotten, I've missed package deliveries and went to a doctor appointment when the doctor had left a message that he was out sick. This appears to be a carrier specific issue as far as I can see. I even tried replacing my rock solid Netgear R6400 router with an ASUS AX3000 router with no resulting changes. I'm in a small apartment only 10 feet from the router, with a very strong WIFI signal. I have two Samsung Galaxy S20 phones (March 2020) which both exhibit the exact same behavior. I spoke with T-Mobile Tech support which appeared to be clueless about this issue other than to send me two new S20 phones under warranty to my T-Mobile store. I do not have high confidence in this approach but will try the new phones and report back.
Does anyone know anything more? I am not aware of T-Mobile publicly acknowledging this issue.
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As others have said elsewhere, this is kinda almost a global developing thing between \"consolidation\" of networks between massive amounts of cell service carriers further developing as they merge, anything running Android 9 or newer unless its a custom firmware/rom or maybe some early Android 9 rollouts. Been happening for years depending what you're running. Check out Verizon's status here:
If you have an old phone and sim thats active prior to these issues you may be in luck foe the time being but just as I find with tmo you have to start with a new sim card or when you \"upgrade\" with a replacement, newest are 5g compatible but features get locked out in phases in this process of which a carrier determines is no longer supported as with whats happening to 2g/3g type devices currently. People been battling it for years between em all. You can fix it yourself with the help of a pc with less a tenth of the characters in the command prompt that it took you to respond or continue to wait with the others as they have for years. Only part i get on the Verizon thing is overall coverage area, each has their dead spots so i roll with a Verizon Jetpack from work for that matter. Everything I did a factory reset clears all, my point I never reset my phone once since the day I bought it. In the long run i have a fully functioning phone with everything working, multiple work accounts syncing smoothly with all nonsense silenced, the apps I use are thouroulghly developer tested, widely used, and google play store certified. Do you really think its usefull like Microsoft and Google both branched together to do and upload every sigle device's user data to \"their\" cloud\"? Using my phone as a PC as an IT tech pretty constantly all day, I'm satisfied with less than 25% total battery use for a usual day, probably will be a bit better than that now that I won't be redialing calls constantly and fighting between menus or missing important calls from my hospitals or schools while working at them. Yes there are bad apps out there, do your research for what you choose, Im a tech who doesn't take care in time to wait on industry and gave up on any companies status on customer support decades ago, i fix what i need to fix with proper research where needed.
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As others have said elsewhere, this is kinda almost a global developing thing between \"consolidation\" of networks between massive amounts of cell service carriers further developing as they merge, anything running Android 9 or newer unless its a custom firmware/rom or maybe some early Android 9 rollouts. Been happening for years depending what you're running. Check out Verizon's status here:
If you have an old phone and sim thats active prior to these issues you may be in luck foe the time being but just as I find with tmo you have to start with a new sim card or when you \"upgrade\" with a replacement, newest are 5g compatible but features get locked out in phases in this process of which a carrier determines is no longer supported as with whats happening to 2g/3g type devices currently. People been battling it for years between em all. You can fix it yourself with the help of a pc with less a tenth of the characters in the command prompt that it took you to respond or continue to wait with the others as they have for years. Only part i get on the Verizon thing is overall coverage area, each has their dead spots so i roll with a Verizon Jetpack from work for that matter. Everything I did a factory reset clears all, my point I never reset my phone once since the day I bought it. In the long run i have a fully functioning phone with everything working, multiple work accounts syncing smoothly with all nonsense silenced, the apps I use are thouroulghly developer tested, widely used, and google play store certified. Do you really think its usefull like Microsoft and Google both branched together to do and upload every sigle device's user data to \"their\" cloud\"? Using my phone as a PC as an IT tech pretty constantly all day, I'm satisfied with less than 25% total battery use for a usual day, probably will be a bit better than that now that I won't be redialing calls constantly and fighting between menus or missing important calls from my hospitals or schools while working at them. Yes there are bad apps out there, do your research for what you choose, Im a tech who doesn't take care in time to wait on industry and gave up on any companies status on customer support decades ago, i fix what i need to fix with proper research where needed.
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