T-Mobile 5G Internet SUCKS

I am sorry . Mine works great go it hooked up using my router never say spectrum in my house

OMG, they suck so bad. Why am I paying for BS! Internet works maybe 50% of the time. So glad I don't need Internet for work or school, I would flunk or be fired. Just got a bill and I was charged $35 extra. Don't know what for. Did they decide, "we suck, let's raise prices"! So tired of this!!

JohnK wrote:

Today my T-Mobile 5G Internet is broken as usual. I made my decision to ditch it and ordered Spectrum, a more reliable service. Tomorrow morning will call T-Mobile customer nonservice and cancel my subscription. Enough is enough. I recommend everyone to do the same if you're able to. 

I’m getting close to the end of my teather as well. 

New customer. Worked fabulous for two weeks.

Now I must POPO tombstone to connect TV's whenever I want a TV. Computers have no problem.

I’ll  connect a timer and have it cycle every six hours.

Be nice if I could do this to city hall politicians. They also need booting every six hours or else they'll spend all day counting their money.

I don't work for T-Mobile.  That would not be my answer.

nc1037 wrote:

5G (G = Generation) and 5 GHz (GigaHertz) are completely different things.  If anyone wants help with their internet, please ask a specific question.  It's better to make a new thread than to add to an old thread. 

The answer from T-Mobile will be “They are working on the towers”

5G (G = Generation) and 5 GHz (GigaHertz) are completely different things.  If anyone wants help with their internet, please ask a specific question.  It's better to make a new thread than to add to an old thread. 

cjake wrote:

Not everyone has the same experience as you with T-Mobile Home Internet.

I have been a happy customer of T-Mobile Home Internet for 18 months.   Download speed varies between 300 and 600 Mbps.   No outages except for a couple instances of tower maintenance.

 

Everyone has exactly the same experience. Please stop lying to good customers. 5G internet does not work. Get a normal WiFi provider. Maybe 10G will be better for internet but 5G is a disgrace. Without mentioning most security cameras and tv do not support 5G

...testing it. 6 devices connected to it. Sometimes it goes RIP 😂 when I noticed my surveillance system goes off! 

Mine shows 2.4ghz on devices not 5G…

I'm still texting. Bill is now $90 for grandfather plan and the Gateway which does the same as the Hotspot, though. Lifeline needed. Can I return it? I didn't sign any contract. Rep Clerk just kinda forced it on me lol. Will see when I call. Since 2009 W T-M & no problems. Only one phone lost I had to pay $147.00 monthly for 3 months bc of no guarantee.