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DemDemD's avatar
DemDemD
Transmission Trainee
2 years ago

T-Mobile Home Internet Download and Upload speed difference

Is it possible for my download speed to increase with the upload speed decreases when I place the receiver in location A of the home, while the download speed decreases with the upload speed increase...
internet residencial
  • DemDemD's avatar
    DemDemD
    2 years ago

    @Darko66 and @Rogracer2000 I’ve resolved my issue.  After reading about the Bands and Metrics, I did notice that my receiver is showing 4G on the display.  I then interrogate the “Advanced Cellular Metrics” section and noticed that my LTE tab is showing I’m on Band 12 (700 MHz) and the 5G tab is showing blanks for all the metrics.  I called T-Mobile and they sent a connection reset signal to my receiver.  I now have LTE Band 2 (1900 MHz) and I see the 5G on the display with 5G tab showing metrics.  The speed is drastically different.  I went from 230mbps down with constant 5mbps upload to 400mbps down with constant 120mbps upload.

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Darko66
Channel Chaser
2 years ago
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I recall it being mentioned, although not sure if it's true or not, that download speed corresponds with the quality of the secondary 5G signal and upload speed corresponds with the primary LTE signal. Moving the gateway around can improve one signal while diminishing the other which could explain your issue.

I ended up choosing the location that provided the best 5G signal even though the LTE signal quality is slightly reduced. In my case, even though the towers for both signals are in the same place, they seem to be directed at different angles.

You can check the quality of the two signals using the T-Mobile Home Internet App. Select the "MORE" tab and click on "Advanced Cellular Metrics". There's multiple discussions on this forum that discuss what the readings mean.

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Is it possible for my download speed to increase with the upload speed decreases when I place the receiver in location A of the home, while the download speed decreases with the upload speed increases when I place the receiver in location B?

","kudosSumWeight":0,"postTime":"2023-10-02T06:02:28.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:home internet","text":"internet residencial","time":"2019-11-29T13:58:17.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:142936_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2466},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Is it possible for my download speed to increase with the upload speed decreases when I place the receiver in location A of the home, while the download speed decreases with the upload speed increases when I place the receiver in location B?

"},"Conversation:conversation:142936":{"__typename":"Conversation","id":"conversation:142936","solved":true,"topic":{"__ref":"ForumTopicMessage:message:142936"},"lastPostingActivityTime":"2023-10-06T11:23:40.000-07:00","lastPostTime":"2023-10-06T11:23:40.000-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:142936":{"__typename":"ModerationData","id":"moderation_data:142936","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:142936_1":{"__typename":"Revision","id":"revision:142936_1","lastEditTime":"2023-10-02T06:02:28.000-07:00"},"ForumReplyMessage:message:142939":{"__typename":"ForumReplyMessage","id":"message:142939","conversation":{"__ref":"Conversation:conversation:142936"},"author":{"__ref":"User:user:73500"},"revisionNum":1,"uid":142939,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"subject":"Re: T-Mobile Home Internet Download and Upload speed difference","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:142939"},"parent":{"__ref":"ForumTopicMessage:message:142936"},"body":"

I recall it being mentioned, although not sure if it's true or not, that download speed corresponds with the quality of the secondary 5G signal and upload speed corresponds with the primary LTE signal. Moving the gateway around can improve one signal while diminishing the other which could explain your issue.

I ended up choosing the location that provided the best 5G signal even though the LTE signal quality is slightly reduced. In my case, even though the towers for both signals are in the same place, they seem to be directed at different angles.

You can check the quality of the two signals using the T-Mobile Home Internet App. Select the \"MORE\" tab and click on \"Advanced Cellular Metrics\". There's multiple discussions on this forum that discuss what the readings mean.

","body@stringLength":"799","rawBody":"

I recall it being mentioned, although not sure if it's true or not, that download speed corresponds with the quality of the secondary 5G signal and upload speed corresponds with the primary LTE signal. Moving the gateway around can improve one signal while diminishing the other which could explain your issue.

I ended up choosing the location that provided the best 5G signal even though the LTE signal quality is slightly reduced. In my case, even though the towers for both signals are in the same place, they seem to be directed at different angles.

You can check the quality of the two signals using the T-Mobile Home Internet App. Select the \"MORE\" tab and click on \"Advanced Cellular Metrics\". There's multiple discussions on this forum that discuss what the readings mean.

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@Darko66 y @Rogracer2000 I've resolved my issue.  After reading about the Bands and Metrics, I did notice that my receiver is showing 4G on the display.  I then interrogate the \"Advanced Cellular Metrics\" section and noticed that my LTE tab is showing I'm on Band 12 (700 MHz) and the 5G tab is showing blanks for all the metrics.  I called T-Mobile and they sent a connection reset signal to my receiver.  I now have LTE Band 2 (1900 MHz) and I see the 5G on the display with 5G tab showing metrics.  The speed is drastically different.  I went from 230mbps down with constant 5mbps upload to 400mbps down with constant 120mbps upload.

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