Forum Discussion
YouTube TV Promo Extension?
- Hace 3 años
I received a sms from t-mobile saying to click on the link to extend the promotion. the link took me to the YouTube TV website. The link included a promo code that I entered on the manage account area and this extended the promo for 12 months.
I have spent too much time talking to T-Mobile support about the YouTube tv discount extension. I also received a code initially from T-Mobile with a link to extend the discount, which did not work. I have since been sent several different codes to try, all of which return the "code invalid" result. Today I received an email from YouTube tv letting me know that my account was going to be increased to $64.99 on my next billing cycle, which now is in 5 days.
I am going to try one more time to push T-Mobile to make this right. Seems to be a case of the left hand being clueless about what the right hand is doing. I would prefer to not be caught in the middle of their ignorance, or their negligence, which is why I am hesitant to cancel my YouTube tv membership with the intent of signing up again the next day.
But listening to the T-Mobile guy tell me, again, about the TEAM OF EXPERTS for every T-Mobile customer and the REAL person that is there for me, so just HANG ON …………makes patience impossible at this point.
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