has anyone else been scammed by T-Mobile?
Hello, fellow T-Mobile customers. I am merely writing this with the hope that someone atT-Mobile will read it and FINALLY, after SEVENmonths of headaches, fix and properly bill me. In December of 2022 I turned in my iPhone XR in exchange for the iPhone 14 and added a line because T-Mobile was running an $800 off the new phone promo. I handed my phone over to an associate in the store. Well, we are coming up on July 2023 and every monthI have to waste my time fighting to have my bill corrected because every month T-Mobile does not apply the promo (bill credits.) Every month whomever helps me promises that they have updated and fixed the error, but the next month it is the same old story. At some point I was told that they never received my trade-in, which is absurd because it was not lost in the mail or something. I handed it over in the store! So, did the associate pocket my trade-in??I was told they would investigate and follow up with me. I never received a follow-up, and then I was incorrectly billed again. Nobody at T-Mobile will provide a point of contact, someone who I can communicate with so that I do not have to spend an hour+ every month explaining the problem againwith someone new. It is terrible service. I have been more than patient. This is ridiculous. I would NEVER ever ever recommend T-Mobile to anyone based on this experience. I feel stuck because if I cancel my service with T-Mobilethen they will say that I still owe the balance of the iPhone 14. I am happy to pay the small amount that I might actually owe at this point, but they mightsay I am working off the full cost of a new phone, vs the $300 that it should be because of the promo. T-Mobile, please fix my account! Please bill me properly! At this point I feel that you have stolen my iPhone XR and are ripping me off/trying to steal more from me by not honoring the promo.
why cant your service agent find my order information?
I placed my order for the home internet and I went to go create my T-Mobile ID of course I was metwith what many people have previously noted as a "dead end" because it kept asking for my telephone number thatI do not have throughT-Mobile and I do not want one I wanted access to their home internet because that is the most convenient one currently and was the home internet that had the best prices as well although I'm starting to reconsider Spectrum even though I have had zero service over the past month with Spectrum but that being said I went to go talk to a service agent about my situation and I was met with the dead end as well because they could not currently find my order information and I've given them the screenshot to my email that confirms it so can somebody explain to me why suddenly my information is not existent
Facing Issues with Account Login, T-Mobile App, and Tower Server Connection on My T-Mobile REVVL V+ 5G (Version 1.0). Any Advice?
Hey everyone, I'm experiencing several frustrating issues with my T-Mobile REVVL V+ 5G (Version 1.0), particularly related to account login, the T-Mobile app, and connecting to my work's tower server. Lately, the T-Mobile app has been unreliable; it either takes a long time to load, logs me out unexpectedly, or occasionally freezes altogether. This is really inconvenient, as I rely on the app for account management and checking my data usage. Additionally, I've been facing challenges accessing my work's tower servers remotely. I need to retrieve files and data regularly, but the connection to the server is inconsistent, leading to delays in my work. I've tried various troubleshooting steps, including restarting my phone, clearing the app cache, and reinstalling the T-Mobile app, but these have not resolved the issues. I've also confirmed that my login credentials are correct, so I don't believe that's the source of the problem. I reached out to my IT team regarding the tower server access, and they suggested that my device might be encountering network issues, but they couldn't pinpoint the exact cause. Has anyone else experienced similar problems with the T-Mobile app or connectivity to tower servers on the REVVL V+ 5G? Do you think it could be an app compatibility issue, or maybe there's a network setting I need to adjust? Any advice, tips, or solutions you could share would be immensely helpful. I'm eager to get these issues sorted out so I can continue working without interruptions. Thanks in advance for your assistance! Alisa!
I can't log in to my T-Mobile account
There is a new T-Mobile line with E-sim. I paired my number with my account, but it gets stuck on the screen in the picture. I can't look at any settings related to my account. What is the solution to this problem? Please help when I enter my account, it gets stuck on the screen below. This is the link. This is the link that comes in the browser: https://prepaid.t-mobile.com/account-landing How can I fix this?I can't log in to my T-Mobile account. I'm new user
There is a new T-Mobile line with E-sim. I paired my number with my account, but it gets stuck on the screen in the picture. I can't look at any settings related to my account. What is the solution to this problem? Please help when I enter my account, it gets stuck on the screen below. This is the link. This is the link that comes in the browser: https://prepaid.t-mobile.com/account-landing How can I fix this?
Can't link phone number to t-mobile ID
When i try to login in my account it always ask me to link my phone number, i try to do it but each time i got code, enter it and got message "Make sure your 10 digitT-Mobilephone number is correct." I tried to do it from different devices, tried to clear cookies and my other thing, because of it i even cant get acces to my account
