Forum Discussion
AudoPay Discontinued with Credit Cards
This decision by T-Mobile to discontinue the AutoPay discount with the credit card payment is ludicrous. I've had my identity compromised on two occasions and now T-Mobile wants me to give them eithe...
Derekde, I agree with your comments wholeheartedly. I've had 2 similar unethical issues arise since I started with T-Mobile under 2 years ago. It took an inordinate amount of effort and documentation on my part to prove my point. I even wrote their Customer Service department and finally got a phone call. All in all, that event took almost 3 months to resolve.
I'm not giving anyone my debit card and/or bank account information, especially due to identity fraud. I'm now maintaining 3 separate identity theft services to protect myself. Why would I give T-Mobile what they're wanting when they haven't even explained and provided me with documentation about my identity theft.
I'm looking for other mobile carriers at this very moment. I think I'm done with a company that, in my opinion, operates in a marginally unethical manner. Sad!!!!
