Limit data usage

I don't know if this was mentioned and I know this is solved but other people will read it later, so we also have unlimited data but my daughter puts a lock while she locks my grandson's phone from her phone on certain hours of the day and night. And yes he has the same plan  as us who have unlimited everything , so  you can just lock the kids phone at certain hours , and you can just do that from your own phone. At least then you don't have to worry about cutting any plans or anything like that just keep your plan and lock the phone at certain hours.

Up until very recently I was able to toggle between the one plan and no data for one of my lines. Suddenly this is not an option. What happened?

cubanx wrote:

Ok, Chris, thanks for the help 😊

 

If there is somewhere to "upvote" a feature like this I'd happily do it.

 

Clearly this can be done on the backend somewhere since you guys can limit data by amount, and you can also throttle speed.

 

I get it's not easy, believe me 😊 but it'd be a great thing to have.

 

For now then, I'm going to use my Circle with Circle Go to do this. Putting this in not as a plug for Circle, but so that other folks know there's a solution.

Note, if you can get a hold of a product person's ear, I'm willing to pay another company for this service, so it's valuable.

Thanks again!

 

Ricardo

cubanx wrote:

Folks,

 

Looking for a way to block data usage at certain times for my kid. We have unlimited data, and he uses it late into the night.

 

Yes, I know the old fashioned way of taking the phone away would work 😊 , but he stays up later than me and I don't mind that, but I want him in bed by say midnight, and I want to cut off his data usage.

Family Allowances DOES NOT stop data usage as far as I can tell. I already have that turned on.

 

I may have to go back to limited data since at least that would stop him.

 

Barring the above, is there a way to turn off his hotspot/tethering? There seems to be a way for T-Mobile to do this centrally since they can control the data limit for it...

 

Thanks in advance!

BUT with Family Mode the child/teen has to keep his/her VPN on. When it's turned off, Family Mode does not work.

phl08 wrote:

This is the most common thread on the subject of family allowances for well over a year now.  It's almost a useless feature to be able to restrict phone usage when it doesn't apply to data.  The home wifi is restricted for the kids to not be able to use it late hours.  But they can just transition over to TMO data.

 

You are probably aware that your competitor who's name starts with an A and ends with a T has a far more flexible "SmartLimits" feature.  It costs a few bucks per month, but well worth it to keep the kids off the phone when they should be sleeping for school the next day.....

 

I honestly don't know how TMO can justify a "Family Allowances" feature that completely ignores data usage in this day and age.

I cannot believe that parents are relying on everyone else to control their children.   First off if your child is not responsible enough to know when to go to sleep then it's your responsibility to do something about it or get a house phone. 

Dead Link given—is this STILL not solved?

magenta10162532 wrote:

I have the exact same problem - I am shocked and taken aback that a player as big as T-Mobile does NOT listen to it's Users. I understand that they are doing it just because they will lose money by letting Users limit data on their lines, but then, who said T-Mobile is about servicing Customers? 😥

 

I ditched Comcast after being a loyal Customer for over 17 years and have gone over to AT&T Fiber - am extremely satisfied with the change!

 

I have been a loyal Customer with T-Mobile for over 17 years now - I see myself doing the same with T-Mobile - will be ditching them soooooon, very soon, as soon as I figure out the AT&T Wireless Plans that I want to switch to, and, with offers likely to pour in during Thanksgiving/Christmas/New Year, I think the timing will be perfect.

 

I hate it when big Companies suck like this. T-Mobile, up your game, or it is Adios to you. I am sure AT&T is no better at this (not sure if they have this feature), but, when I switch, I shall get to drop lines that have been the biggest data hogs. So, it shall be done... Yes, I look forward to "un-carrier" you, T-Mobile!

Well if we are paying for unlimited data and want to restrict our kids lines to say 1GB a month why cant we have the capability.  I have an autistic child in collage between classes apparently he uses his phone “a lot” 14GM of use in one month and I can’t restrict it?  During this time he’s supposed to be in library studying not downloading u-tube videos and what ever else.  Due to him being at school while I’m working I can’t disconnect his phone out of safety and necessity? I am going crazy with all the parental controls and apps “Family App at an additional 10 $” The Google family which some how he learned how to disable because hey guess what you can google how to do so lol.   It’s becoming a full time job!  This is crazy as the primary of the phone lines we should have more control!  Especially if it’s linked as a kids line.  

The only solution that I have personally found to this problem is to logon to tmobile app on my phone and turn off my kids data plan on the fly when I want to temporarily disable their data.  From what I’ve found, when I disable the data it occurs pretty much instantly.  I agree with all the other very unhappy parents who are want to be able to automate and/or schedule this on/off switch.  From the looks of these very old message board posts people have been asking for this for years now.  I moved from ATT to Tmobile and this feature was offered by ATT at no extra charge without any need to download an extra app on your kids phone.

I am really disappointed with T-Mobile now, i started using T mobile from 2006 as a Pre paid customer, then postpaid , I have called T-Mobile customer rep to check the options to limit my kids Data usage they suggested Family allowance feature, I don’t understand why they keeping this kind of feature to get customers money, very sad and seriously thinking to move out. 

My challenge is with T-Mobile, you can’t disable the hot-spot.  This allows my child to circumvent the wifi controls on our laptops at home.  iPhone does a great job with the phone, but thanks to t-mobile (not allowing us to block this feature) it’s become a gateway to circumvent wifi filters like Circle.  PLEASE add this feature.

Is there anyway to block or turn off my son hot spot from my phone? We have androids. It's school night & he uses his phone hot spot to access the internet. He phone shuts off at certain time at night but he keeps his hotspot on so when his phone locks he still can keep his hotspot on. Any idea would be helpful. Next step is to temporarily cancel his phone.