Forum Discussion
military service
I am serving in Kuwait with a T4B T-Mobile One Military 2+ plan. I recently recieved a msg from T-Mobile stating that if I have any more roaming, they will shut off my data? Why would have I got this msg. I thought I was good to go with a military plan.
¡Hola, @magenta7572835!
First off, thank you for your service! We make an exception to the International Roaming allotment that @snn555 referenced above for those that are stationed abroad. I'm going to send you a private message with information on where to send a copy of your orders to and what other info to include. You can check your inbox aquí.
¡Hola, @magenta7572835!
First off, thank you for your service! We make an exception to the International Roaming allotment that @snn555 referenced above for those that are stationed abroad. I'm going to send you a private message with information on where to send a copy of your orders to and what other info to include. You can check your inbox aquí.
Yes, I am. Thank you for your help.
I traveled on military orders for 30 years and only had an issue calling home when I was onboard ships. Everywhere I went there were banks of phones for service members to use, cheap calling cards and local agents selling prepaid mobile service. US military were about the only non-resident foreigners allowed to buy prepaid phones in Japan. I think it's great that T-Mobile will waive roaming limits for deployed military but it wouldn't be the end of the world if they didn't. There are always multiple modalities for depelting a feline.
Cwoodard5617 wrote:
I also have orders to submit if this program still exists.
Francisco.bautista wrote:
Hello. I am currently deployed to Qatar. Can you please also send me the email instructions. Gracias
Nicwun wrote:
My son is being Deployed to Kuwait in April. We have the max plan. Is there anything special we need to do for his phone
Hey friends! There is still a program that provides an exception to our international roaming timeframe limits for members of military because we are eternally grateful for their service. I am sending you a DM with the email and information needed right now.
The military plan is basically a discount plan. However I found this within the terms of service for military use.
Roaming internacional: no es para uso internacional prolongado; se debe residir en los EE. UU. y el uso principal debe ser en nuestra red.
Planes de teléfono T-Mobile ONE para militares | Descuentos y más | T-Mobile
Can you also send me the instructions for getting exemptions on international roaming limits or device unlock. I am going to South Korea for a year. I would prefer to just take my phone with my T-Mobile service with me but I will settle for a device unlock and line suspension if I have to. My phone is not currently paid off but I know an exemption is available.
Absolutely, @candler33w! Are you traveling over there on active duty orders? If so, I'll send a private message your way. 😊
Perfect! I sent a PM your way!
I know I am a little late to the party, but could you send me a message too?
Could I please have the correct email address to email my military orders?
I'm in South Korea now and I don't want my phone to be turned off! Gracias
I got this text: "The majority of the last two months of T-Mobile usage on line [phone number] has been roaming internationally. If this line continues to roam extensively abroad over the next month, the use will violate our terms and conditions, and your roaming usage will be blocked on August 27 2019."
