Forum Discussion
AudoPay Discontinued with Credit Cards
This decision by T-Mobile to discontinue the AutoPay discount with the credit card payment is ludicrous. I've had my identity compromised on two occasions and now T-Mobile wants me to give them eithe...
Well, this week, I officially ended my relationship with T-Mobile after extensive efforts to resolve the AutoPay discount issue with my credit card. As I've said before, I was "forced" to provide my credit card number in the beginning to qualify for this program. Now that I'm a client, T-Mobile changed the ground rules for my phone service. I talked with the local store, called the customer relations department, and finally wrote them with an exhaustive rationale for my position. ALL TO NO AVAIL. In fact, the corporate response was cold, callous, dismissive, and "cut and paste" from the communications previously received regarding this change.
Well, I "cut that cord" this week and changed carriers. WOW! I saved so much money, it's almost unbelievable. GOOD BYE TO T-MOBILE. I WILL NOT BE RETURNING.
