reembolso

T mobile promised rebate is fraud.  They advertise they will pay off your phones after you switch to their service.  I transferred service from ATT and submitted all of the forms with receipts. I have called many times and received different responses but no rebate. First told it is coming.  Next told that only 1 phone received rebate and the card was sent.  I have received nothing.  I tell the rep this and I am sent a link for the rebate but this does not work because I have no card number to enter.  I have worked on this for months and it is very disappointing.  I think T mobile deliberately makes the process so difficult that people will just give up.  But this isn't right. It is fraud, false advertising.  I suspect most people have similar experience.  Please communicate if you have a similar problem.