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jjk245's avatar
jjk245
Transmission Trainee
3 years ago

Text is blocked and T-Mobile is saying I was spamming

Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for ...
Servicio al Cliente
sms
t-mobile
kjlmn's avatar
kjlmn
Roaming Rookie
3 years ago
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If you use a free text msg app, remember all your friends/family/businesses will need to have the same app.

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Trainee","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:153925":{"__typename":"User","id":"user:153925","uid":153925,"login":"jjk245","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"email":"","messagesCount":15,"biography":null,"topicsCount":1,"kudosReceivedCount":5,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-17T11:36:00.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:100878":{"__typename":"ForumTopicMessage","uid":100878,"subject":"Text is blocked and T-Mobile is saying I was spamming","id":"message:100878","revisionNum":1,"repliesCount":53,"author":{"__ref":"User:user:153925"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:100878"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:100878"},"body@stripHtml({\"truncateLength\":200})":" Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for ...","body@stringLength":"580","rawBody":"

Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for 9 days.

https://community.t-mobile.com/accounts-services-4/t-mobile-system-blocking-text-messages-stating-they-are-spam-41347?sort=dateline.asc#comments

 

","kudosSumWeight":5,"postTime":"2022-10-18T09:50:47.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:customer service","text":"Servicio al Cliente","time":"2020-12-27T21:47:44.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:sms","text":"sms","time":"2021-04-06T10:30:20.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:t-mobile","text":"t-mobile","time":"2021-02-06T11:11:40.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:100878_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6393},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Please let me know if you are fixing the blocked text message problem. According to the post below, others are having this same problem. I have a ticket open and have been without outgoing texts for 9 days.

https://community.t-mobile.com/accounts-services-4/t-mobile-system-blocking-text-messages-stating-they-are-spam-41347?sort=dateline.asc#comments

 

"},"Conversation:conversation:100878":{"__typename":"Conversation","id":"conversation:100878","solved":false,"topic":{"__ref":"ForumTopicMessage:message:100878"},"lastPostingActivityTime":"2025-04-23T09:02:14.172-07:00","lastPostTime":"2025-04-23T09:02:14.172-07:00","unreadReplyCount":53,"isSubscribed":false},"ModerationData:moderation_data:100878":{"__typename":"ModerationData","id":"moderation_data:100878","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:100878_1":{"__typename":"Revision","id":"revision:100878_1","lastEditTime":"2022-10-18T09:50:47.000-07:00"},"ForumReplyMessage:message:100891":{"__typename":"ForumReplyMessage","id":"message:100891","conversation":{"__ref":"Conversation:conversation:100878"},"author":{"__ref":"User:user:157944"},"revisionNum":1,"uid":100891,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Text is blocked and T-Mobile is saying I was spamming","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:100891"},"parent":{"__ref":"ForumTopicMessage:message:100878"},"body":"

If you use a free text msg app, remember all your friends/family/businesses will need to have the same app.

","body@stringLength":"114","rawBody":"

If you use a free text msg app, remember all your friends/family/businesses will need to have the same app.

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