TMobile used to be great

tmo_ian wrote:

The merger definitely hasn't caused many changes yet and certainly wouldn't cause the issues you're experiencing. We're still at the very beginning stages, so you have the same Team of Experts to talk to and are using the same towers. The biggest change is that we've lit up some new 5G towers in Philly. But we're working hard to ensure the T-Mobile values you've come to love don't get twisted during these tumultuous times. And to continue to build out our 5G network so we can provide the best possible coverage for all.

 

While we do our best to ensure everyone has the best coverage, there are things outside of T-Mobile's control that could be impacting your indoor signal; like the material the building is constructed from and other buildings blocking signal. That's a huge reason we were one of the first to offer Wi-Fi Calling; so you could get signal indoors over the internet even if you're in a bunker 30 ft below the surface of the earth 😊  But we are always looking for new locations for towers, especially because it's difficult to set them up between finding a usable location to getting approvals through local government. If you own real estate for T-Mobile to consider, I'd definitely recommend submitting a site for review.

 

I checked out Verizon's website and if you compare the unlimited data smartphone plans, T-Mobile's is less. And the only standalone 30 GB mobile hotspot plan I could find on Verizon's website was $10 per GB of data, which would be over $200 more than our largest 22 GB rate plan. Unless you're talking about their Connected Home plans, which would be more like T-Mobile's Home Internet that we're in the process of building out.

 

I'm sorry T-Mobile couldn't be the wireless solution you need and hope you're able to find what you deserve. But I definitely recommend giving us another look in a couple of years when your contract is up. We have a three year plan to continue building out our network and you may see some significant improvements. Although I always recommend taking the Prueba gratis de 30 días con Test Drive®️​ (when they're available again; they'er all with schools right now due to COVID). That way you can experience what the coverage is like and can make an informed decision.

I respectfully disagree as T-Mobile has become as horrible as Sprint was before they folded. Which is why everyone left Sprint. This is now a long experiment, T-Mobile coverage and service has really degraded the past 2 years.